What are the responsibilities and job description for the Front Desk Associate position at Quality Inn and Suites - Carthage MO?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks to ensure a smooth and professional environment. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors warmly and direct them appropriately, ensuring a positive experience from the moment they arrive
- Manage multi-line phone systems, screen calls, and route inquiries efficiently using professional phone etiquette
- Handle scheduling tasks such as calendar management and appointment setting with precision and timeliness
- Maintain organized filing systems, perform data entry, and manage document proofreading to support office operations
- Utilize computer skills across Microsoft Office, Google Workspace, and other office management software to prepare reports, correspondence, and presentations
- Support administrative functions including photocopying, faxing, mailing, and inventory management of office supplies
- Provide excellent customer support by addressing inquiries promptly and professionally in person or via phone or email
Requirements
- Proven office experience with strong clerical skills including filing, data entry, and proofreading
- Proficiency in computer literacy with familiarity in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Experience with multi-line phone systems and phone etiquette to handle calls effectively
- Bilingual abilities are highly desirable to serve diverse client needs
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Previous experience in customer service or as a receptionist in medical or dental settings is preferred
- Knowledge of QuickBooks or bookkeeping experience is a plus for handling basic financial tasks
- Excellent time management skills with the ability to multitask seamlessly while maintaining attention to detail
Join us as a Front Desk Associate where your proactive attitude and dedication will help foster a welcoming atmosphere while supporting essential office functions. This role is perfect for individuals eager to grow their administrative career in a vibrant environment that values professionalism, efficiency, and exceptional service.
Job Type: Full-time
Pay: $15.00 - $15.50 per hour
Work Location: In person
Salary : $15 - $16