Leasing and Resident Services Consultant - Greenspire Apartments

Lakewood Management is currently seeking an Leasing and Resident Services Consultant for Greenspire Apartments.

Greenspire has been the premier apartment community in Portage Michigan for over 45 years. Nestled between 104 acres of State Game Area, it features 700 apartment homes, community amenities and a staff that create a community to promote our promise that our residents will love living at Greenspire. We view our employees as the heart of Greenspire and key to the property’s success. If you are a person that strives to do the right thing, is client focused, has a positive attitude, is proud of what it do and is a team player, then Greenspire may be just the place for you.

The primary focus of this position will be achieve occupancy and retention goals through various leasing activities while also ensuring positive resident relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate an understanding of pricing, floor plans, amenities, and other offerings the community provides while touring prospects
• Manage the leasing process by following up on current prospects and process applications accurately for move ins
• Create and maintain ongoing superior customer service relationships with potential and current residents
• Maintain accurate/organized records and resident files
• Handle incoming phone calls from prospective new residents and current residents
• Increase resident retention by assisting in outreach efforts and assisting in planning resident activities
• Contact residents regarding renewal and assist in obtaining lease signatures

Requirements:

• High school diploma or equivalent required
• 1 year customer service experience preferred
• A great attitude, focused on creating an excellent residential experience
• Strong communication skills, with the ability to effectively communicate with residents and vendors
• Ability to work evenings and weekends when needed
• Basic understanding and ability to use Microsoft office products

Physical Requirements:

The work environment described here represents what the employee encounters while performing the essential functions of this job. The employee regularly works in a well-lighted, temperature controlled, and smoke-free environment. This job is performed with prolonged periods of sitting at a desk and working on a computer. Must be able to occasionally lift up to 15 pounds and walk around the property, which includes going up and down stairs for tours.

Compensation is commensurate based on experience, includes base hourly pay plus commissions.

Greenspire is an equal opportunity employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person