Office Coordinator

Description

Job Summary:

Greenlight Networks is actively recruiting an Office Coordinator. In this role, you will be responsible for delivering exceptional customer service to customers and guests, managing our front desk operations in the Rochester market while providing administrative and office support to ensure efficient day-to-day operations. Success in this role requires strong organizational, communication, and technical skills, along with the ability to collaborate across teams and maintain a smooth and productive work environment.

Essential Functions

• Manage daily front desk operations, ensuring a welcoming and professional environment for employees, customers, and visitors.
• Provide administrative support to operations leadership and teams, including scheduling, documentation, and data entry.
• Assist with onboarding coordination, employee access, and office setup for new hires operations roles.
• Assist with Coupa purchase order placement for operations and contractors.
• Collaborate with cross-functional teams, including field technicians, network operations, and customer experience, to ensure seamless communication and workflow.
• Assist with planning and coordinating company events, meetings, and field operations activities as needed.
• Help maintain a safe, organized, and efficient office environment.
• Perform additional administrative duties and special projects as needed.
  
  

Knowledge, Skills And Abilities Required

• High School Diploma or GED required.
• 1–3 years of experience in administrative, office support, or front desk roles.
• Strong customer service skills with a friendly, professional demeanor.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities with attention to detail.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Teams) and general office technology.
  
  

Other Requirements

• Experience supporting operations, field teams, or multi-location environments.
• Familiarity with ticketing systems, visitor management systems, or facilities management tools.
• Basic troubleshooting skills for office technology.
  
  

Compensation

Our job titles may span more than one career level. The pay range foir this position is between $20/hr - $23/hr. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/ .

About the Organization Greenlight Networks is an ultra-high speed, broadband service provider, offering residential and small business customers Internet speeds up to 8 Gigabits per second. Greenlight Networks was founded in 2011 and builds, owns, and operates a fiber-optic network that provides extremely high-speed internet connections. The company's high-speed internet network is currently available to more than 170,000 homes in 27 municipalities in the Rochester, Buffalo, Binghamton, Albany, and Hudson Valley areas and rapidly expanding throughout the Northeast . Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!

EOE Statement Greenlight Networks is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.