What are the responsibilities and job description for the Front Desk Insurance Coordinator position at Greenhill Family Dentistry?
Job Overview
We are seeking a dynamic and detail-oriented Front Desk Insurance Coordinator to join our healthcare team! In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and efficient front desk operation while expertly managing insurance-related processes.
Duties
- Greet patients and callers warmly, creating a positive first impression for everyone entering the office
- Verify insurance coverage and benefits by conducting insurance verification procedures using managed care protocols
- Collect and update patient medical records while ensuring compliance with HIPAA regulations to protect patient confidentiality
- Assist patients with insurance documentation, including explaining coverage details and answering inquiries about billing processes
- Utilize medical terminology, CPT (Current Procedural Terminology) coding, ICD-9/ICD-10 (International Classification of Diseases) coding, and medical coding standards to accurately process claims and documentation
- Schedule appointments efficiently while coordinating with medical staff to optimize patient flow
- Maintain organized records of medical files, insurance information, and billing correspondence for audit readiness and data accuracy
Experience
- Prior experience working in a medical or dental office environment is highly preferred
- Strong knowledge of managed care systems and insurance verification procedures
- Familiarity with HIPAA regulations to ensure patient privacy and data security
- Proficiency in CPT coding, ICD-9/ICD-10 coding, and medical terminology for accurate documentation and billing
- Office experience demonstrating excellent customer service skills in a healthcare setting
- Experience handling medical records management and medical billing processes is advantageous
Join us as a Front Desk Insurance Coordinator and be part of a dedicated team committed to exceptional patient care! Your enthusiasm, attention to detail, and healthcare knowledge will help us deliver seamless service while supporting our patients’ health journeys.
Pay: $16.00 - $21.00 per hour
Application Question(s):
- Do you have any scheduling conflicts with a Monday-Thursday work week?
Ability to Commute:
- Florence, AL 35634 (Required)
Work Location: In person
Salary : $16 - $21