What are the responsibilities and job description for the Customer Insights Co-op position at Greenheck Group?
Your Opportunity
We are looking for a highly motivated student to join our team as an Customer Insights Co-op from May- December 2026.
Greenheck Group is a dynamic, multi-branded international commercial HVAC manufacturer. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet.
Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging projects, and exciting opportunities to explore your career path.
The Customer Insights team drives high-value, high-impact work that keeps the voice of the customer at the center of decision-making. With a strong understanding of industry dynamics and customer workflows, we translate external insights into actionable guidance for the organization. Through daily collaboration with cross-functional partners, we ensure customer-informed decisions influence strategy, product, and operations across the business.
What You’ll Be Doing
Team members in our college programs:
Our culture is built on growth, innovation, continuous learning, making a difference in our community, and the tremendous talent of our team members. Our college programs provide exposure to leadership, mentoring, and the tools to help you grow professionally. We are deeply committed to help build your future and pledge to provide you with the types of challenges and opportunities that will relate to your interests and personal development goals.
Compensation And Benefits
Greenheck Group takes pride in providing competitive pay. The starting base pay range for this position is $19-24 hour and may vary based type of position and school seniority.
Visa Sponsorship Information
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to consider candidates who will require any type of immigration work sponsorship either now or in the future. This includes but is not limited to F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
SPECIAL NOTATION
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.
Physical Requirements
Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in company’s setting, home, or hybrid.
EEO STATEMENT
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ACCOMMODATIONS REQUEST
Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.
RECRUITING FRAUD ALERT
At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you’re unsure about the legitimacy of a message, please contact HR@greenheck.com for verification.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
We are looking for a highly motivated student to join our team as an Customer Insights Co-op from May- December 2026.
Greenheck Group is a dynamic, multi-branded international commercial HVAC manufacturer. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet.
Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging projects, and exciting opportunities to explore your career path.
The Customer Insights team drives high-value, high-impact work that keeps the voice of the customer at the center of decision-making. With a strong understanding of industry dynamics and customer workflows, we translate external insights into actionable guidance for the organization. Through daily collaboration with cross-functional partners, we ensure customer-informed decisions influence strategy, product, and operations across the business.
What You’ll Be Doing
- Play a key role in developing high-impact digital projects that support engineers, sales teams, and internal stakeholders through innovative and user-focused solutions.
- Assist in creating guided walkthroughs and digital help experiences within product selection software to improve usability, clarity, and user adoption.
- Partner with engineering, IT, marketing, and sales teams to understand user needs and translate technical information into intuitive digital tools and resources.
- Support the design and development of modernized training materials focused on HVAC and ventilation concepts for a variety of audiences.
- Create visually engaging and easy-to-understand learning content that simplifies complex technical information and improves knowledge transfer.
- Enrollment in a Bachelor’s degree program in Engineering, Business, Sales, Marketing or Computer Science
- On track to graduate within 1 year or less.
- Strong visual communication skills with the ability to organize and present information in a clear, user-friendly format.
- Strong problem-solving and decision-making skills, with a Continuous Improvement mindset, as well as emotional intelligence and self-awareness.
- Demonstrated ability in conflict resolution, team accountability, high engagement, adaptability, and resilience.
Team members in our college programs:
- Network: You will interact and network with the intern & co-op group across the U.S. (about 50 total college students)
- Meet Our Executives: You will present your projects and experiences to our company leaders and executives at the end of your term.
- Get Exposure to Various Areas: You will participate in Fundamental Fridays gaining exposure to our business and business leaders.
- Make a Difference: You will have the opportunity to take part in company sponsored volunteering.
- Collaborate: You will be an important part of our team with opportunities to collaborate and partner within your team and across the company.
Our culture is built on growth, innovation, continuous learning, making a difference in our community, and the tremendous talent of our team members. Our college programs provide exposure to leadership, mentoring, and the tools to help you grow professionally. We are deeply committed to help build your future and pledge to provide you with the types of challenges and opportunities that will relate to your interests and personal development goals.
Compensation And Benefits
Greenheck Group takes pride in providing competitive pay. The starting base pay range for this position is $19-24 hour and may vary based type of position and school seniority.
Visa Sponsorship Information
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to consider candidates who will require any type of immigration work sponsorship either now or in the future. This includes but is not limited to F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
SPECIAL NOTATION
The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.
Physical Requirements
Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in company’s setting, home, or hybrid.
EEO STATEMENT
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
ACCOMMODATIONS REQUEST
Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.
RECRUITING FRAUD ALERT
At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you’re unsure about the legitimacy of a message, please contact HR@greenheck.com for verification.
If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!
Salary : $19 - $24