Scheduling and Communications Manager

Overview

The Scheduling and Communications Manager supports the day-to-day staffing operations across diverse event venues, including The Sound Amphitheater, concerts, standard event spaces, and AmPro activations. This role involves managing schedules, staff communications, on-site logistics support, and contributing to internal communications such as newsletters and availability tracking.

Key Responsibilities

Scheduling

• Coordinate staff schedules to align with event needs across multiple venues.
• Track and manage staff availability, shift confirmations, and travel logistics for off-site events.
• Support account managers with first-call staffing readiness and event planning.

Staff Communications

• Manage daily check-ins and serve as a primary contact for part-time staff.
• Communicate shift details, venue instructions, and updates in a timely and clear manner.
• Help develop internal newsletters and team updates to support ongoing staff engagement.

Logistics & On-Site Coordination

• Assist with planning and executing on-site logistics in collaboration with account managers and operations teams.
• Support pre-event briefings and post-event reports.
• Be available for occasional on-site support at travel-based events.

Administrative Tasks

• Help maintain accurate staff records and availability logs.
• Contribute to the onboarding process for new hires.
• Coordinate with leadership on distributing development and training communications.

Preferred Qualifications

• Bachelor’s degree preferred.
• 2 years of experience in staffing, hospitality operations, or HR coordination.
• Strong organizational and multitasking skills in dynamic environments.
• Excellent written and verbal communication abilities.
• Proficiency with scheduling and team communication tools (e.g., Connecteam, Asana, etc.).