Sales

Responsibilities

• Act as the primary contact point for Korean clients, maintaining stable and professional communication on a daily basis.
• Respond to client inquiries regarding products, delivery, and service matters in a timely manner, and ensure accurate documentation of communications and follow-ups.
• Coordinate with internal teams including Quality, Production, and Logistics to support client requirements and ensure smooth execution of customer-related processes.
• Provide on-site support when required, assist in investigating customer-reported issues, and follow up on corrective actions until resolution.
• Collect and summarize customer feedback, track issue progress, and provide regular internal updates to ensure clear communication and alignment.

Qualifications

• Majored in Chemistry, International Trade or related fields with solid professional basic knowledge.

Required Skills

• 1 year of sales-related work experience is preferred, outstanding fresh graduates with strong passion for sales will also be considered.
• Fluent in Korean and English (both verbal and written), able to use both languages as working languages for barrier-free communication with Korean clients.
• Possess excellent communication, coordination and problem-solving abilities, with a proactive working attitude and strong sense of responsibility.
• Be adaptable to on-site work arrangements, have certain pressure resistance, and can respond quickly to various client demands.
• Have a strong service awareness and team spirit, with attention to details and excellent execution capability.
• Be willing to travel or be assigned to the United States, and able to work in a fast-paced working environment.