What are the responsibilities and job description for the Pharmacy Retail Clerk position at Greater Valley Health Center?
Pharmacy Retail Clerk
Location: Kalispell, MT
Job Type: Part-Time (20-30 Hours Weekly)
Schedule: Monday-Saturday, including rotating Saturday shifts
Sykes Pharmacy is seeking a reliable, customer-focused Pharmacy Retail Clerk to support daily pharmacy operations and deliver exceptional patient care. This role combines retail customer service, cashiering, prescription pickup assistance, inventory management, and administrative support in a community pharmacy setting.
The ideal candidate will have experience in retail, customer service, cashiering, healthcare support, or pharmacy operations and will enjoy working in a fast-paced environment where attention to detail and patient satisfaction are priorities.
Key Responsibilities
- Provide outstanding customer service to patients and pharmacy customers.
- Process prescription pickups accurately and efficiently.
- Operate cash registers, point-of-sale (POS) systems, and payment processing equipment.
- Answer incoming phone calls and assist patients with general inquiries.
- Accept prescriptions and gather required information for pharmacist review.
- Assist customers with over-the-counter(OTC) medications and healthcare products.
- Stock shelves, receive inventory shipments, and maintain organized displays.
- Monitor inventory levels and notify pharmacists of low-stock items.
- Assist with medication will-call management and patient pickup reminders.
- Prepare prescription delivery totes and organize completed orders.
- Maintain pharmacy cleanliness and support daily retail operations.
- Process regulated product sales in compliance with pharmacy policies and state regulations.
- Support pharmacists and pharmacy staff with clerical and administrative tasks.
Preferred Qualifications
- Previous experience in retail, customer service, pharmacy, healthcare, medical office, or cashier roles.
- Experience operating POS systems, cash registers, or inventory managemetn systems.
- Pharmacy technician, pharmacy clerk, or pharmacy assistant experience is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a busy healthcare environment.
- Familiarity with HIPAA confidentiality standards and handling sensitive information.
- Basic computer and data-entry skills
- Strong Attention to detail and organizational abilities.
Skills
- Customer Service
- Pharmacy Support
- Retail Sales
- Cash Handling
- Point-of-Sale (POS)
- Data Entry
- Inventory Control
- Prescription Pickup
- Patient Relations
- Telephone Communication
- Inventory Management
- Multitasking
- Time Management
- Teamwork
- Healthcare Customer Service
- HIPAA Compliance
- Problem Solving Attention to Detail
- Microsoft Office
- Retail Operations
Physical Requirements
- Stand for extended periods.
- Lift, push, or pull up to 25 pounds.
- Bend, reach, squat, and perform stocking activities
- Travel between pharmacy locations as needed.
License Requirement
- Valid Montana Driver's License required.