Branch Manager

Company Description

We’ve been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last — with our members, our community, and our team.

Here, you’ll find more than a job. You’ll find a place where:

• Relationships matter. We get to know our members and walk with them through life’s milestones.

• Community comes first. Giving back and making a difference is part of our DNA.

• Every role has purpose. Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, you’ll feel right at home with us.

— Greater Texas

Job Description

Lead, Inspire, Deliver.

Are you ready to lead a team to operational excellence while driving growth and success? We’re seeking a Branch Manager who knows that a strong, well-coached team is the foundation of any thriving branch. This role isn’t just about outreach—it’s about building a team, mastering operations, and creating a top-tier experience for both members and team members.

What We’re Looking For:
We need a leader who can do it all!

• Operationally strong – You know the ins and outs of branch operations, from cash management to compliance, and lead by example.
• Team-minded first – You inspire, coach, and develop your staff to reach their potential while creating a culture of excellence.
• Goal-oriented – You set ambitious targets and drive the branch to meet and exceed them, ensuring everyone on your team succeeds together.
• Success-driven – You understand that outreach and growth are the results of strong operations and engaged team members.

What’s In It for You:

• Lead & Inspire: Shape a high-performing team and create a culture of excellence.
• Develop Your Skills: Hands-on leadership experience with ongoing coaching and training to grow your career.
• Drive Impact: Make a meaningful difference in your branch and community while achieving strategic goals.
• Competitive Compensation & Benefits: Full package including medical, dental, vision, life insurance, paid time off, 401k with match, and tuition reimbursement.
• Community & Culture: Paid volunteer time annually, plus an inclusive, fun workplace with team events and plenty of coffee.

Basics:

• Status: Exempt
• Schedule: Monday–Friday, 8:00 AM–5:30 PM, with rotating Saturdays from 8:30 AM–1:30 PM
• ​​​​​​​Flexibility: Occasional hours outside of the regular schedule may be needed to support branch operations, organizational priorities, or community events.

Job Purpose:
As Branch Manager, you will grow and develop your branch by providing a top-tier experience for both our members and team members. You’ll serve as a catalyst for positive change, driving all facets of branch operations, development, and team leadership.

Key Responsibilities:

Team Member Leadership

• Attract, hire, coach, and engage your team through servant leadership and continuous development.
• Reinforce our mission, vision, and core values while serving as a culture agent.
• Partner with team members on career growth and professional development.
• Oversee scheduling, performance coaching, workflow management, and training.
• Guide new and existing team members through Learning & Development programs.

Branch Growth Leadership

• Drive branch performance through relationship-based sales and top-tier member experience.
• Lead the execution of branch goals while assessing local market conditions.
• Identify opportunities for branch development and growth.
• Lead community outreach and volunteer events that expand our reach and your professional impact.

Branch Operations Leadership

• Oversee branch operations, including cash management, security, compliance, ATM & vault operations, and fraud/loss mitigation.
• Ensure the branch is staffed with qualified, well-trained team members.
• Conduct audits and recommend process improvements to streamline operations and reduce costs.
• Resolve complex member issues and act as a subject matter expert in branch operations.

Other Duties

• Comply with Bank Secrecy Act (BSA), Anti-Money Laundering, and member due diligence policies.
• Complete compliance and career development training.
• Serve as a Notary Public and provide Medallion Signature Guarantee services as needed.
• Lead special projects and other duties as assigned.

Qualifications

Required:

• Skills: Networking, Coaching & Upskilling, Problem Solving, Verbal & Written Communication, Servant Leadership.
• Experience: 2 years of branch operations supervisory experience in a credit union or bank.
• Education: High School Diploma or equivalent.

Preferred:

• Experience: 3 years of branch operations supervisory experience in a credit union or bank.

Additional Information

All your information will be kept confidential according to EEO guidelines.