Membership and Advertising Specialist

Membership/Advertising Sales Representative

Full-Time, Non-Exempt

Purpose: The Membership and Advertising Specialist generates revenue by recruiting new members and selling advertising opportunities. You’ll showcase the Chamber's value, benefits, and services to prospective members while supporting their onboarding into the organization. Your efforts will ensure growth and sustained membership, directly contributing to the Chamber’s mission.

Reports to: President/CEO as the primary direct supervisor and Vice Presidents as secondary.

To Apply:

• Submit cover letter and resume to President/CEO Nicholas Adcock at nadcock@riverside-chamber.com.
• Seeking applicants until position filled. Qualified applicants will be invited for an interview on first-come, first-serve basis.
• Letters of references are encouraged.
• No phone calls please.

Essential Functions/Objectives:

• Generate leads and recruit new members for the Chamber.
• Use a customer relationship management (CRM) system to track membership details, outreach and performance metrics.
• Maintain a steady pipeline of potential new members and consistently follow up as needed.
• Create and present engaging presentations to prospective members using remote meeting tools (Zoom).
• Assist new members with a seamless transition into Chamber programs and services.
• Encourage membership engagement in Chamber programs and educate new/potential members on the value of membership.
• Identify opportunities for new member engagement in sponsorships, programs, and other opportunities.
• Works with the Senior Membership and Advertising Specialist for training, guidance, and support.
• Meet periodically with President/CEO and Membership/Advertising team to share feedback and ideas from prospective members.
• Collaborate with staff to create marketing and sales materials for membership development.
• Promote and sell advertising in Greater Riverside Business (GRB), the Chambers’ monthly newspaper, and other Chamber products and services.
• Stay updated on Chamber programs, advocacy efforts, member benefits, events, and services.
• Actively support and participate in Chamber events and activities.
• Meet revenue goals for membership and advertising.
• Complete additional tasks as assigned by the President/CEO and Vice Presidents.

Knowledge, Skills & Abilities:

• Proven sales experience with a “hunter” mentality – comfortable making daily cold calls.
• Comfortable presenting to a broad variety of business leaders (small business owners to executives).
• Strong closing and negotiation abilities.
• Self-starter with a professional demeanor and presentation of self with an outgoing personality.
• Ownership of performance as well as capacity to use metrics and new strategies to communicate value to potential clients.
• Track record of meeting and exceeding sales targets.
• Excellent oral and written communication and customer service skills.
• Knowledge of the local community and regional economy is preferred.
• Familiar with Windows operating systems, Microsoft Office, remote meeting platforms, and audio/visual equipment.
• Skilled in managing multiple tasks in a fast-paced office environment.
• Ability to work as a member of a team or independently with limited supervision.
• Excellent organizational skills and attention to detail.
• Bilingual is a plus.

Qualifications and Requirements:

• Bachelor's degree or equivalent experience preferred.
• Must have reliable transportation.
• Self-motivated and a team player with strong organizational, planning, and time management skills.
• Proven successful sales track record.
• 2 years in a sales role preferred.
• Strong closing and negotiation skills.
• Able to lift 50 lbs. without difficulty.

Location: Onsite

Compensation:

• Full-time; $40,000 annual base salary plus commission
• Medical, dental and vision benefits are offered after introductory period

Commission Structure:

New Member Commission:

• 10% commission: $1 - $1,999 in monthly membership revenue
• 15% commission: $2,000-$4499 monthly membership revenue
• 20% commission: $4,500 in monthly membership revenue

Advertising Commission:

• 15% commission on new and renewed advertising contracts.

Benefits: Medical, dental, and vision coverage after a 30-day introductory period.