Program Assistant - Temp to Perm Position

Job Summary:

The Program Assistant for Workforce & Adult Development will work with the Director and Program Coordinator to provide clerical support and help coordinate, outreach, and recruitment administer GLCAC’s English for Speakers of Other Languages (ESOL) program. This position is a temporary-to-permanent (temp-to-perm) opportunity.

Essential Functions/Key Responsibilities:

• Coordinate and organize student enrollment in collaboration with the Program Coordinator
• Schedule assessment appointments and follow up with participants on the waiting list
• Support the Director and Program Coordinator in preparing and maintaining accurate class attendance records
• Promote GLCAC’s programs, services, and events through outreach efforts, including distributing flyers, setting up displays, and engaging potential students
• Assist instructors with attendance tracking and provide administrative support for classroom needs
• Maintain and monitor the inventory of books, supplies, and instructional materials
• Develop, update, and organize databases for the waiting list and placement reports
• Enter and analyze survey data to measure participation, performance, and program outcomes
• Conduct student surveys to assess needs and collect follow-up data from graduates and former participants
• Record and maintain data related to community engagement, participation rates, and program results
• Manage tracking systems to monitor employment outcomes and retention of program participants
• Participate actively in at least one GLCAC committee as assigned or recommended by the Division Director
• Maintain a flexible work schedule to meet program and community needs
• Perform other duties as assigned by GLCAC and the Division Director

Skills & Qualifications:

• Associate degree or High School graduate
• Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects
• Excellent verbal and written communication skills
• Strong customer service skills and ability to work with a diverse clientele
• Strong computer skills a must; proficient in Microsoft Office suite, especially Excel
• Thrives in a fast-paced work environment
• Willingness to work a flexible schedule including evenings
• Strong work ethics, and a commitment to the mission of GLCAC
• Bi-lingual Spanish-English (both written and spoken)
• Must have a suitable CORI and SORI completed within the first thirty (30) days of employment

Desirable Qualifications:

• Experience working in a diverse multi-cultural community.
• Relevant experience in community development/workforce development programs

Supervisory Responsibility: None.

Travel: May be required.

Physical Demands: This job regularly requires the employee to sit, walk and stand as well as use hands repetitively to handle or operate standard office equipment. The employee is occasionally required to kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: This job operates in a professional office environment and uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and fax machines.

Salary : $20 - $21