Aquatics Director (East Communities)

The Aquatics Director plays a key leadership role in advancing the YMCA’s mission to strengthen and empower communities through safe, high-quality aquatic programs. Reporting to the Executive Director and Program Executive of Aquatics, the Aquatics Director is responsible for overseeing all aquatics operations at an assigned center, including programming, safety, staffing, and member satisfaction.

This role is ideal for a strong leader who excels in staff management, program development, and operational oversight. The Aquatics Director will supervise swim instructors, lifeguards, and front-line aquatics staff, ensuring excellence in service delivery, team performance, and compliance.

How You Will Make an Impact 

• Plan, implement, and evaluate aquatics programs that serve a wide range of ages and abilities, including swim lessons, lifeguard training, and water fitness classes.
• Regularly assess program effectiveness and make data-informed improvements to support member engagement and retention.
• Promote a safe, inclusive, and welcoming environment for all participants and staff.
• Lead the day-to-day operations of the aquatics department, including supervision of swim instructors, lifeguards, and all front-line aquatics staff.
• Hire, train, schedule, and manage a team of aquatics employees to ensure high program quality, safety, and service.
• Conduct regular staff check-ins, team meetings, and training sessions; provide ongoing feedback and formal performance evaluations.
• Ensure team members maintain current certifications and uphold all safety and compliance standards.
• Develop and maintain staffing plans to meet program needs and ensure full coverage for all aquatics facilities and services.
• Ensure strict adherence to local, state, and YMCA safety standards and policies.
• Conduct and oversee safety drills, facility inspections, and incident response procedures.
• Maintain accurate and up-to-date records for certifications, incident reports, and facility operations.
• Manage payroll and approve timecards in accordance with association standards.
• Respond to member inquiries, feedback, and concerns in a timely and professional manner.
• Promote aquatics programs through internal channels and social media platforms in partnership with the marketing team.
• Collaborate with other departments to support cross-functional initiatives and center-wide programming.
• Develop and manage the aquatics department budget, including tracking revenue, controlling expenses, and forecasting future needs.
• Monitor program enrollment and adjust scheduling and staffing as needed to meet participation goals.
• Support center fundraising efforts and participate in special events and community engagement activities.
• Represent the aquatics department on the center’s Impact Team, contributing to strategic planning and operational decisions.
• Serve as a Leader on Duty or Director on Duty as assigned.
• Support YMCA initiatives such as Project SAFE and other mission-driven programming.
• Perform additional tasks as needed to support the overall operations and goals of the aquatics department and the YMCA. 

What You Bring to the Y

• Minimum of 3 years of experience in aquatics or recreation management, with at least 2 years of supervisory experience.
• Proven ability to lead and manage staff, address performance issues, and build a high-functioning team.
• Strong organizational, communication, and problem-solving skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning scheduling or aquatics software systems.
• Bilingual (Spanish/English) preferred.
• Current certifications in: Lifeguarding, Swim Instruction, CPR-PRO (BLS), First Aid, and Emergency Oxygen
• Lifeguard Instructor and Swim Instructor certifications (within 6 months of hire)
• Certified Pool Operator (CPO) certification (within 3 months of hire)
• YMCA certifications such as YSLIT and YLGIT preferred

Physical Requirements

The Aquatics Director must be able to meet the physical demands of working in and around an aquatic environment. This includes the ability to walk, stand, sit, bend, and move freely throughout the facility, as well as respond quickly to emergencies, including entering the water and performing rescues when necessary. Clear hearing and verbal communication are essential for monitoring staff, responding to safety signals or distress calls, and giving directions in a potentially loud and echo-prone environment. The role also requires the ability to lift and/or move equipment or individuals weighing up to 50 pounds. Candidates must be comfortable working in wet and humid conditions for extended periods and may occasionally be exposed to varying weather conditions during outdoor activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.