What are the responsibilities and job description for the Orthodontic Treatment Coordinator / Office Manager position at Great Smiles Orthodontics?
Job Summary
Orthodontic Treatment Coordinator / Office Manager: Where Leadership Meets Patient Care!
Looking for a meaningful career beyond the corporate grind? Want to make a real difference in a patient-focused, doctor-owned practice? Great Smile Orthodontics offers the professional home you've been searching for!
At Great Smile Orthodontics, we believe that "Everybody Loves a Great Smile." We're seeking a full-time Orthodontic Treatment Coordinator / Office Manager for long-term employment who can excel in both administrative leadership and patient care. You'll help us serve our patients efficiently and compassionately while creating "Great Smiles" that last a lifetime.
Our work culture is team-oriented, fun, and caring. The ideal candidate is professional, friendly, outgoing, highly organized, and able to multitask in a high-energy environment. You'll manage office operations while also guiding patients through their treatment options and financial arrangements.
Bring your expertise to a practice where your skills will be valued and developed. We require previous orthodontic/dental office experience with proven abilities in office management and treatment coordination. Join us in our mission to create healthy, beautiful smiles that transform lives!
Seeking candidates with 2-5 years of proven management and sales experience in dental, orthodontic, or medical settings. The ideal candidate will demonstrate a strong track record of success in both operational leadership and revenue growth within healthcare environments.
Responsibilities include but not limited to:
- Coordinate patient appointments and manage treatment schedules efficiently.
- Serve as the primary point of contact for patients, addressing inquiries and providing support throughout their treatment process.
- Maintain accurate patient records and files, ensuring all documentation is up-to-date and compliant with regulations.
- Utilize phone systems effectively to communicate with patients and healthcare professionals.
- Assist in training development for new staff members, fostering a supportive learning environment.
- Plan and organize events related to patient education and community outreach initiatives.
- Perform clerical and administrative tasks as needed to support the office operations.
- Manage office supplies and inventory, ensuring necessary materials are available for staff and patients.
- Collaborate with team members to enhance workflow efficiency and improve patient satisfaction.
- Assist in budgeting processes related to departmental activities and events.
Skills
- Proficiency in QuickBooks for financial management tasks is preferred.
- Strong clerical skills with attention to detail in documentation and record keeping.
- Excellent administrative abilities, including scheduling, correspondence, and data entry.
- Effective team management skills to lead projects and coordinate with various departments.
- Experience in event planning to facilitate successful patient engagement activities.
- Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
This position offers an opportunity for individuals who are passionate about patient care and looking to make a meaningful impact within a healthcare setting.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person