What are the responsibilities and job description for the Clinical Supervisor position at Great Lakes Orthopaedic Center?
Overview
We are seeking a dedicated and experienced Clinical Supervisor to oversee clinical operations in our Petoskey Orthopaedic Clinic. The ideal candidate will possess strong leadership skills, a comprehensive understanding of leading and developing a clinical practice, and a passion for guiding clinical teams to deliver exceptional patient care. As a Clinical Supervisor, you will be responsible for supervising clinical staff, ensuring compliance with healthcare regulations, and fostering a collaborative environment that promotes best practices in a clinical setting.
Job Summary:
Leadership duties and responsibilities
- Delegates and coordinates tasks and duties of employees to ensure smooth operation of clinic
- Evaluates workload of staff and makes recommendations for optimization
- Conducts regular meetings with clinical staff to address any questions, comments, or concerns
- Coaches, motivates, disciplines staff when needed and refers advance issues to Clinical Director or CEO
- Develop programs to ensure compliance with procedures and policies
- Ensure adherence to clinical policies and procedures by staff
- Act as a role model
Clinical Support duties and responsibilities
- Monitors patient flow and creates and maintains employee and providers’ schedules
- Investigates patient flow problems and develops solutions
- Demonstrates excellent customer service skills, and provide timely resolution to patient concerns as needed
- Ensures that all clinical staff is accurately notating patients’ electronic health records to maintain compliance, accuracy and quality clinical documentation
- Oversees and improves clinical processes/protocols assuring that the best reliable procedures are used
- Develops methods to measure productivity of employees and clinic as a whole.
Staffing and Staff development duties and responsibilities
- Responsible for hiring, mentoring, training and promoting a high functioning clinical staff of Medical Assistants and other clinical support staff
- Schedules clinical staff according to workloads and available equipment and space
- Conducts yearly employee evaluations
- Assists in resolving interpersonal conflicts among clinical team and other staff members
- Encourages internal and external continuing education opportunities for staff
- Ensures technician certifications and licenses are kept up to date per company policy
- Conducts and supervises drills and in-service training to communicate all pertinent information relating to the clinic’s daily functions and to ensure compliance with industry standards
Facility Management duties and responsibilities
- Monitors inventory control processes and supervises personnel using a cost-effective approach ensuring the clinic is adequately supplied with all necessary pharmaceuticals and general supplies.
- Oversees equipment maintenance following all manufacturer guidelines and according to company policy
- Establishes and maintains a positive and safe work environment as required by OSHA
Preferred Knowledge and Experience/Education
- Experience leading and developing a clinical practice 3-5 years
- Certification and licensing for LPN or RN
- Orthopaedic knowledge
- Intermediate or advanced computer skills, including knowledge of relevant EMR systems (Athena preferred)
- Proficient with MS Office Word and Excel
- Proficient with case management fundamentals
- Some knowledge of medical billing
- Human Resource knowledge
BENEFITS (We take care of our employees)
- Medical, Dental, Vision, Flex spending accounts, Short/Long term Disability, Voluntary Life, available
- 401k Plan - paid company contributions to eligible employees
- Paid Time Off
- Paid Holidays ( 7 days )
- Company provided group life insurance of $25,000 for employee
- Company provided uniforms
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $65,000 - $75,000