What are the responsibilities and job description for the Clinical Supervisor position at Flatrock?
Duties and Responsibilities:
- Promotes day-to-day clinical integrity by coaching and supporting staff to provide effective, ethical, and consistent care in alignment with best practices and organizational standards
- Provides direct supervision and guidance to clinical team, including regular supervision meetings, performance feedback, and support in implementing evidence-based practices and treatment plans
- Oversees the tracking and monitoring of High-Risk case reviews, clinical incidents, and related follow-up actions to ensure appropriate documentation, accountability, and resolution in alignment with organizational policies and clinical standards
- Monitor caseloads, acuity levels, and staffing patterns to ensure service intensity and frequency meet both clinical needs and regulatory expectations
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Exercise great time management skills
- Provide data to the PIT team on assigned topics
- Supervise Clinical Staff
- Maintain a positive, open relationship with all management and staff
- Maintain and advocate for all Flatrock Manor residents’ rights
- Complete any additional tasks assigned
- Attend all upper management events, conferences, seminars, and retreats to support leadership development, collaboration, and team bonding.
- Provide oversight and upper management mentorship to a designated group of homes, fostering leadership development and operational excellence.
- Visit the assigned group of homes weekly to review operations, monitor performance, and provide guidance to floor staff and the support team.
- Attend (1) daily support meeting DSM meeting per week to provide guidance, support, and oversight.
- Deliver documented coaching and feedback (to support staff of assigned group of homes) as needed to address performance concerns and support continuous improvement.
- Review the assigned home support group Microsoft Teams thread daily to ensure:
- Support staff have delegated cleaning tasks to floor staff.
- Managers have completed training time on the floor.
- DSM postings are submitted in a timely manner.
- Completion of hands-on eyes on HOEO.
- Support staff are actively interacting with floor staff within the thread.
- Complete and post a daily impact statement in the Microsoft Teams Upper Management thread to summarize oversight, progress, and key updates.
- Conduct quarterly guardian calls to provide updates, address concerns, and maintain effective communication with guardians.
Qualifications:
- Master’s degree in Psychology, Social Work, Applied Behavior Analysis, Sociology, Human Services, or closely related field
- Board Certified Behavior Analyst (BCBA) certification or Limited Licensed Psychologist (LLP) required
- 3 years of management experience in a clinical setting
- Must hold a valid license in a behavioral healthcare discipline
- Strong communication, organization, and teamwork skills