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Family Support Specialist and Family Resource Specialist

Great Lakes Inter-Tribal Epidemiology Center (GLITEC)
Odanah, WI Full Time
POSTED ON 11/26/2025 CLOSED ON 12/24/2025

What are the responsibilities and job description for the Family Support Specialist and Family Resource Specialist position at Great Lakes Inter-Tribal Epidemiology Center (GLITEC)?

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Description

Great Lakes Inter-Tribal Council is a non-profit organization formed by the Native American Tribes of Wisconsin. We serve all WI tribes by providing administration of grant-funded programs either directly or with sub grants. Programs serve a range of functions from Children to Elders. Our Mission is: To Enhance the quality of life for all Native People.

Family Support Specialist / Family Resource Specialist

This is a dual role. The Family Support Specialist (FSS) is responsible for initiating and maintaining regular and long-term (up to five years) contact/support with families. This activity will occur primarily within the family’s home; each visit should last for at least one hour. Virtual visits may take place as needed. The interventions should be family-centered, strength-based, and directed at establishing trusting relationships; strengthening the parent-child relationship; promoting healthy childhood growth and development; and enhancing family well-being by reducing risk and building protective factors. The Family Resource Specialist (FRS) is responsible for the FROG scale which is a family-centered tool used to identify the presence of both protective factors that promote resilience and factors associated with increased risk of child maltreatment or other adverse childhood experiences. Daily attendance is an essential function of this position. This position is located in our Odanah, Wisconsin office.

Principle Duties And Responsibilities

  • Partners with families and honors diverse family structures and parenting practices.
  • Supervision weekly with supervisor for at least 1.5 hours to support, guide and build on the strengths of the families we serve.
  • Activities include but are not limited to; administer screening tools such as ASQ, ASQ-SE, Depression screening, etc.
  • Identify and refer families for other supportive services, including health care services.
  • Responsible for assisting families in establishing goals and supporting them throughout the process.
  • Responsible for implementing activities outlined in the Family Service Plan to address the areas of concern that were identified on the FROG scale.
  • Collaborate as a team with agency meetings, parent groups and activities.
  • Responsible for completed the validated Family Resilience and Opportunities for Growth (FROG) scale with families to identify family strengths and areas to address at the start of services with parents.
  • Responsible for administering the FROG scale objectively and reliably, and in a relationship-building, conversation style.

Additional Duties And Responsibilities

  • Attend training sessions and meetings as scheduled with HFA standards to stay current. Intensive training within the first year with travel is required.
  • Engage in networking to remain current on the availability of health and human services available to Native American, ensuring all services are delivered in a culturally competent manner.
  • Attend all required meetings, training courses, events as deemed appropriate by your supervisor.
  • Create and maintain family group activities, parenting groups for the program.
  • Understand crisis intervention and the protective factors to support the families we serve.
  • Be able to effectively offer referral to the appropriate community-based agencies, depending on the family’s needs.
  • Effective time management and strong organizational skills.
  • Perform other duties as necessary to fulfill the responsibilities of this position.

Working Relationships And Scope

Reports directly to FFHV Manager/Supervisor. Daily contact with team and supervisor. Frequent contact with staff and families. Limited contact with outside vendors and the public. Ongoing contact with federal and state agencies to remain current on various issues.

Performance Dimensions

Supports mission of Great Lakes Intertribal Council, Inc. Demonstrates a basic understanding of tribal customs, traditions, values, and beliefs. Quality, quantity, accuracy, timeliness and thoroughness of work performed; quality of communications and development of good working relationships with others internal and external to the Agency; honesty and integrity in the execution of all activities; customer satisfaction with services provided; maintain and comply with all Agency policies and procedures; reliability in reporting to work regularly and on time; soundness of business decisions made; maintain the integrity of confidential business information; stay current in field and utilize that information where practical. Demonstrate a friendly and helpful approach and attitude to internal and external customers; professionalism; and commitment to the job.

Knowledge, Skills, And Abilities

Minimum of a high school diploma or equivalent, college coursework preferred. Experience in working with or providing services to children and their families. An ability to establish trusting relationships. Being able to accept individual differences. Experience and humility to work with culturally diverse families. Knowledge of infants and child development. Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.) Infant mental health endorsement is preferred. Experience in Microsoft Office. Must have good communication and writing skills and knowledge of community resources to offer referrals to the appropriate community-based agencies. You must possess a valid driver’s license and auto insurance in your name and have access to reliable transportation to be able to travel.

This is a full-time non-exempt opportunity working Monday through Friday, 40 hours plus per week, in our Odanah, Wisconsin office. This is not a remote position. The salary for this position is $20.00 per hour with benefits including: Annual/Personal Leave and Holiday Pay; Health, Dental, Life & AD&D, STD and LTD Insurance, FSA and 401(k) Retirement Plan. Background check required prior to employment.

To Apply: https://www.glitc.org/employment/

  • Great Lakes Inter Tribal Council does not respond to phone calls nor emails inquiries regarding the status of your application. Only the most qualified candidates will be contacted for an interview.

Great Lakes Inter-Tribal Council (GLITC) is an equal opportunity employer applying Native American Preference as defined in Title 25, U.S. Code, Section 44-66 and 47, and fully subscribes to the principles of Equal Employment Opportunity. It is the policy of GLITC to provide employment, compensation and other benefits related to employment based on qualifications of the job applied for, without regard to race, color, religion, national origin, age, sex, veteran status or disability, or any other basis prohibited by federal or state law. As an equal opportunity employer, GLITC intends to comply fully with all federal and state laws and the information requested on this application will not be used for any purpose prohibited by law. Disabled applicants may request a needed accommodation from the representative of the Human Resource Department, PO Box 9 Lac Du Flambeau, WI 54538 or phone (715) 588-1069 or (800) 472-7207.

This position is open until it has been filled.

Salary : $20

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