What are the responsibilities and job description for the TRIPS Driver Supervisor position at Great Lakes Community Action Partnership?
TRIPS Driver Supervisor
Location: 2317 Countryside Drive, Fremont, OH 43420
Schedule: Monday - Thursday, 34 hours per week
Employment Type: Year-Round Full-Time
The TRIPS Driver Supervisor is responsible for the daily supervision and training of van drivers and implementing program policies and procedures as required by federal, state, and local funding sources.
Why Work for GLCAP?
At Great Lakes Community Action Partnership (GLCAP), you’ll be part of an organization that makes a real difference in the lives of individuals, families, and communities. Our mission-driven culture fosters collaboration, professional growth, and opportunities to contribute to meaningful work every day.
Benefits and Perks:
- Work-Life Balance: 34-hour full-time workweek with three-day weekends
- Health Coverage: Medical, dental, and vision insurance available from day one
- Health Savings: Health Savings and Flexible Savings Accounts with employer contributions
- Retirement: 403(b) plan with 4% employer match plus a 3% employer contribution
- Paid Time Off: Up to 6 weeks of combined vacation, personal, and sick leave accrued per year
- Paid Holidays: 12 observed holidays per year
- Income Protection: Life insurance and long-term disability insurance
- Employee Support: Employee Assistance Program and wellness incentives
- Professional Development: Education assistance and training opportunities
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education:
Required associates degree in transportation, business management, social services or equivalent experience in related field; ability to obtain the following certifications: American Red Cross CPR-First Aid Trainer, CTAA PASS Train-the-Trainer within one year.
Experience:
One year’s experience in transportation or logistics industry; prefer one to three year's supervisory experience. One to three years’ experience working with word processing, spreadsheet, basic computer skills, and customer service skills.
Additional Requirements:
- Initial and periodic Motor Vehicle Records checks, maintain a valid driver’s license, and a safe driving record.
- Must have insured, dependable transportation available for daily use.
- Initial and periodic physical exams required.
- Must submit to initial and/or periodic state and/or federal criminal checks.
- Must submit to initial and periodic drug and alcohol testing.
Essential Duties and Responsibilities:
- Supervise van drivers in daily operations and service delivery.
- Promote a proactive safety culture by identifying hazards with input from drivers, mitigate barriers in consultation with maintenance, training, dispatch, and administration.
- Schedule and ensure an adequate number of drivers are available to provide transportation services, utilizing and managing the on-call rotation procedure.
- Provide driver training and ensure drivers are up to date with required trainings.
- Maintain accurate and up-to-date regulatory documentation in areas such as staff training, credentials, incident and accident reporting, and program income verification to accompany deposits.
- Conduct reasonable suspicion, accident, incident, and complaint investigations following procedures.
- Conduct quarterly driver meetings following standardized agenda, gather feedback, and initiate recommendations for process and procedure improvement.
- Serve as back-up driver or dispatcher/scheduler.
- Other duties and responsibilities as directed by supervisor.
Supervisory Responsibilities:
- Interview, hire, train, and manage employees.
- Plan, assign, and direct work.
- Appraise performance.
- Address complaints and resolve problems.
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