Part-time Sales Associate

Sales Associate Job Description

This role is responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of merchandise presentation. The ideal candidate will be steadfast in living Great Lakes Ace Hardware's Mission, Vision, and Core Values every day.

Essential Duties and Responsibilities:

• Greet customers and assist with answering questions about merchandise and locating products.
• Use the S.A.L.E.S. process to help customers find everything on their lists.
• Complete all company and departmental paperwork accurately, including price changes and inventory reports.
• Receive, unpack, and stock merchandise, checking paperwork against items received when required.
• Display and maintain merchandise on end caps, shelves, counters, or tables following company plan-ogram guidelines.
• Maintain on-hand integrity through inventory adjustment reports and follow nightly maintenance checklists to ensure proper store recovery and cleanliness.
• Stay familiar with new products and ad merchandise.
• Have sound awareness of surroundings, customers, etc., and practice loss prevention techniques to minimize shoplifting losses.
• Working knowledge of tools available to operate the store, including RF Gun, Back Office Procedures, and Store Opportunities.
• FOLLOW GLA policies and procedures for all transactions.
• Engage customers to ensure they are receiving all benefits of being an Ace Rewards member and actively seek participation from them.

Additional Duties and Responsibilities:

• Assist with color matching and mixing paint.
• Assist and/or make recommendations to customers in service areas within the store, including chain, rope, key, and glass cutting, screen repair, and knife sharpening.
• Operate cash register by scanning merchandise, engaging customers through suggestive selling, proper tendering of each transaction, and thanking customers for shopping at GLA.

Requirements:

• Communicate effectively with colleagues and customers.
• Ability to read, write, and speak English fluently.
• Mathematical skills to perform calculations and manage inventory.
• Reasoning ability to apply common sense and understanding to carry out instructions and deal with problems involving several concrete variables.
• Physical demands include walking, standing, climbing ladders, reaching, stooping, kneeling, or crouching, lifting up to 40 pounds regularly and up to 50 pounds with assistance.

Work Environment:

• Occasional work near moving mechanical parts.
• Moderate noise level in the work environment.

Compensation Details:

$15.00 per hour

Salary : $15