What are the responsibilities and job description for the Private Country Club Dining Room Manager position at Great Hills Country Club?
Position Overview
Great Hills Country Club is seeking a Dinner Dining Manager who is dynamic, personable, and passionate about delivering exceptional hospitality and member engagement. This role provides leadership in the club’s new dining room operation, ensuring the highest level of service and member satisfaction. The ideal candidate will oversee service experience standards, staff training, and overall dining excellence.
This is a hands-on leadership role for an individual who will provide dining oversight, team mentorship, and member experience engagement.
Key Responsibilities
- Lead and train dining staff to meet club service standards.
- Oversee daily dining operations, including member relations and service execution.
- Maintain dining operation standards for the employee partners.
- Collaborate with the Clubhouse Manager to ensure a seamless positive, fun and wow dining experience.
- Handle Point of Sale (POS) system management and administrative duties.
- Build strong relationships with club members, enhancing their dining experiences.
- Foster a culture of mentorship, training, and career growth for the team.
Qualifications & Experience
- Professional, mature, polished, and personable demeanor. Has contagious excitement.
- Strong knowledge of club service operations and member relations.
- Passionate about staff training, mentorship, and team growth.
- Flexible and adaptable, open to guidance, growth, and mentorship.
- Proficiency in Point of Sale (POS) systems and Microsoft Office Suite.
- Minimum 2 years of experience in a club dining environment.
- Minimum 1 year of managerial experience in an upscale club or restaurant.
- Knowledge of wine programs, beverage management, and event execution is a plus.