What are the responsibilities and job description for the Replacements Dispatch/Office Assistant position at Great Eastern Resort Management, Inc.?
Massanutten Resort
Replacement Dispatch/ Office Assistant
Are you customer service oriented individual? Do you enjoy a fast-paced role? The Replacement Department at Massanutten Resort is currently seeking a self-driven, dependable dispatcher/office assistant. If you have this qualities visit our website and apply today! 100% employee owned!
Job Summary
Replacement dispatcher will be responsible for receiving and dispatching calls from guest, resort staff, and/other departments by radio or telephone in order to report/replace/repair items in different timeshare units throughout the resort. Dispatcher must be able to multitask, pay attention to details, and be able to prioritize task. This position is also responsible for assisting with purchasing, receiving, and assisting the replacement office manager with other task as needed. Must have administrative skills and prefer previous experience dispatching.
Required
Basic computer knowledge – Microsoft programs
Must have excellent verbal and written communication skills
Good organization skills
Good customer service skills
Dependable
Bilingual (English & Spanish)
Must be 18 or older
Preferred
HS/GED Diploma
Office experience
Benefits:
We value the hard work and dedication of our employees! That's why we offer comprehensive benefits as well as an excellent retirement plan!
- Free resort amenities & Discounts (Including RCI exchange Vacation Plan and Resort Lodging usage)
- Discounted hotel, cruises, flights, auto and other discounted amenities (waiting time apply
- Full time, year round work (one location)
- Medical benefits, vision, dental plan, and Life Insurance
- ESOP (Employee Stock Ownership Plan)
- 7 paid holidays. Paid time off
- Company provided uniforms
Schedule: Monday, Tuesday, Wednesday, Friday, 7:30 AM – 6:00 PM; weekends, holidays, and overtime as needed.
Hours: 40 hours per week including weekends and holidays. OT as needed
For more information, contact Gabriel Diaz at 540-289-3143.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.