What are the responsibilities and job description for the Construction Field Technician position at Great Day Improvements: A Family of Brands?
Overview
OUR TOP FIELD TECHNICIANS EARN UP TO $24 HOURLY BENEFITS & PTO
The Field Technician is responsible for supervising the field operations teams (GDI and subcontractors). This would include but not limited to, reviewing project schedules, training new installers and/or subcontractors, monitoring work progress, monitoring expenses, field measures, permits, helping crews start/finish jobs, completing service calls, and meeting with customers to review difficult or complicated jobs.
Responsibilities
1. Maintain branch quality standards2. Measures jobs3. Check jobs for potential installation problems prior to job start4. Review concerns with Installation Supervisor and Regional Operations Manager5. Review contract with customer6. Diagnose and/or perform service work7. Install jobs as needed
8. Employee and subcontractor training9. Ensure that crews know details of job to be installed and have loaded proper materials andequipment on the truck10. Oversee performance of Lead Installers and Apprentices and train them on proper procedures11. Obtain building permits as required12. Review schedule with Installation Supervisor
13. Other duties may be assigned
Qualifications
Applicant must have a minimum of 5 years’ experience in construction field operations, with a focus on sunrooms, doors, and windows. Must understand all product lines and know how to diagnose and correct service problems. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer/employee/subcontractor interactions, companyexpectations, and be able to work within the organization to deliver win-win solutions for both our customers and our employees/subcontractors.
PERFORMANCE EXPECTATIONS:1. Revenue projections of branch2. 90 day branch quality3. Project timelines as defined by GDI budgeting process4. Customer service surveys, top score of 90% or better5. Training a. Apprentice to Installer 3 months of hire b. Installer to Lead Installer 9 months of hire c. Subcontractor for installation 3 months of hire6. Online reviews 30% of installed jobs
GDI is an Equal Employment Opportunity Employer
#INDGDIOP
Salary : $24