Associate Director Strategy Execution

We partner with law firms across the United States to deliver integrated solutions across client acquisition, operations, and business support.

We drive growth with targeted, data-driven campaigns, while providing operational support, including contact center solutions, medical record summarization, and back-office services, creating a scalable, end-to-end platform for law firm success.

Location: Remote

Job Summary

The Associate Director, Strategy Execution, supports the translation of strategic priorities into day-to-day execution across three entities. This role partners closely with leadership to drive alignment, track progress, and ensure key initiatives are implemented effectively.

This is a hands-on, execution-focused role designed for someone who can operate within a fast-paced, multi-entity environment while developing into a senior leadership position over time

Responsibilities

• Drive the execution of strategic initiatives across all three business entities, ensuring alignment, accountability, and consistent follow-through
• Translate leadership priorities into clear, actionable plans, timelines, and deliverables
• Track progress against key initiatives and ensure accountability across cross-functional teams
• Partner with Legal, Marketing, HR, and Operations to align priorities and drive effective execution
• Establish and monitor KPIs to measure performance, identify gaps, and inform decision-making
• Identify operational inefficiencies and implement process improvements that enhance performance and scalability
• Build and strengthen scalable processes, workflows, and execution frameworks
• Provide reporting, insights, and recommendations to support leadership decisions
• Strengthen cross-functional alignment, communication, and execution across teams and entities
  
  

Qualifications

• Bachelors Degree in Business Management or Marketing
• 7–10 years of experience in strategy execution, operations, or business leadership
• Excellent communication, interpersonal, and client service skills
• Proven ability to execute strategy across multiple business units
• Strong organizational and execution skills, experience working closely with executive leadership
• Experience working in startup, Business Process Outsourcing (BPO), Legal Process Outsourcing (LPO), or multi-entity environments
  
  

Preferred Qualifications

• Experience supporting multi-entity or global organizations
• Background in operations, consulting, or strategic program management
• Familiarity with performance metrics, dashboards, and operational KPIs
  
  

How We Work

How we work is just as important as what we do:

• Results-Driven We focus on delivering measurable outcomes and take ownership of performance and execution across teams.
• Client-Centric Focus We prioritize decisions that drive meaningful outcomes and improve the experience for the clients and partners we support.
• Conscientious Trust We operate with integrity, transparency, and accountability in every interaction and decision.
• Entrepreneurial Spirit We take initiative, solve problems proactively, and continuously improve how we operate and scale.
  
  

Benefits

Our benefits, perks, and compensation include the following:

• Competitive compensation
• Healthcare Reimbursement
• Paid holidays, paid vacation, and 401k matching
• Company-provided phone and laptop
• A healthy work-life balance
• A supportive learning environment
  
  

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