What are the responsibilities and job description for the Appointment Setter position at Grayson Construction LLC?
Job Summary
As an Appointment Setter, you’ll connect with prospective and existing clients by phone, learn what they need, and schedule the right next conversation. You’ll keep records accurate, communicate clearly, and help create a smooth, welcoming experience from the first call. This paid position suits someone who enjoys sales and customer service, stays organized, and is comfortable making outbound calls.
Responsibilities
- Make outbound calls, respond to inquiries, and schedule appointments based on client needs and availability.
- Use professional phone etiquette and customer support skills to answer questions, resolve routine concerns, and direct complex issues to the appropriate team.
- Record call outcomes, client details, and appointment updates through accurate data entry and typing.
- Communicate appointment information clearly and follow up with clients as needed.
- Your impact: By setting clear expectations and arranging timely appointments, you help clients access the services they need and help the team prepare for productive conversations.
Skills
- Strong English communication, writing, and client communication skills; bilingual or multilingual abilities are welcome.
- Sales, customer service, client services, or call center experience is helpful, along with confidence in phone communication and customer service problem-solving.
- Computer skills and technical proficiency, including Microsoft Office, accurate typing, and organized data entry.
- Strong organizational and analysis skills, with attention to detail when managing client information and schedules.
- Cash handling experience is a plus; it is not required for the core appointment-setting duties.
Pay: $25.30 - $30.47 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $25 - $30