Production Manager

Grays Tree Service is seeking a motivated and experienced Production Manager / Field Supervisor to lead and oversee daily operations in the field. This position is ideal for a hands-on leader with extensive tree climbing experience who thrives training teams, collaborating across departments, and helping drive operational and revenue success. This role plays a critical part in ensuring client satisfaction, safety compliance, and company policy enforcement while staying directly engaged in day-to-day fieldwork.

Key Responsibilities

• Train and supervise production teams, including climbers, equipment operators and ground workers.
• Motivate production teams to achieve daily production goals.
• Lead daily field operations, including dispatch and logistics.
• Oversee quality control to ensure all work is performed to safety standards.
• Conduct job site safety briefings and enforce industry standards.
• Deliver in-the-field training in climbing, equipment use and general arboriculture practices.
• Coordinate job execution through collaboration with Sales and Admin departments.
• Communicate clearly and effectively with all team members across all departments.
• Track daily job progress and ensure production goals align with company revenue targets.
• Optimize team and equipment utilization to increase productivity.
• Oversee policies and procedures to ensure internal training and development is prioritized.

Policy and Compliance:

• Ensure adherence to company policies and industry safety standards.
• Address employee issues and safety violations professionally and in a timely manner.

Qualifications

• Minimum 3 to 5 years of experience in tree care, including climbing, rigging and equipment operation.
• Prior experience managing or supervising field crews.
• Strong working knowledge of arboriculture techniques and equipment.
• Proven ability to lead, train, and inspire teams in a fast-paced environment.
• Familiarity with job costing and revenue tracking.
• Excellent communication, problem-solving, and organizational skills.
• Background in CRM usage paired with technical troubleshooting or system integration.
• Valid drivers license required, with ability to obtain class B CDL preferred.
• ISA Certified Arborist and / or TCIA CTSP certification is a plus.

Benefits

• Competitive pay with incentives available.
• Paid time off (PTO) and holidays for work-life balance.
• 401(k) retirement plan with up to 4% company match to help you save for the future
• Flexible Insurances Options: Employees can choose the health, dental, and vision plans that best fit their needs and budget, giving control over premiums and out-of-pocket costs.
• Short-term & Long-term disability insurance (employer paid)
• Basic life & AD&D insurance (employer paid)
• Supplemental Insurance Options: Accident, Hospital Indemnity, Legal and more.

Health Insurance (Cigna Plans): Employees can choose the plan that works best for them and their families:

• Cigna OAP (Open Access Plus) broad provider access
• Cigna OAP IN in-network focused, lower out-of-pocket costs
• Cigna HDHP (High-Deductible Health Plan) lower premiums with HSA compatibility

Dental Insurance (Cigna Plans): Flexible options to fit coverage needs and budget:

• 2025 Cigna Dental PPO Low Plan basic coverage at a lower premium
• 2025 Cigna Dental PPO High Plan enhanced coverage with higher benefits

Vision Insurance (Cigna Plan):

• 2025 Cigna Vision Plan comprehensive coverage for exams, lenses, and frames

Additional Optional Benefits

• The option of a Health Savings Account (HSA) with $250 employer contribution if on a High-Deductible Health Plan, or a Flexible Spending Account (FSA) for health, dental/vision, and dependent care.
• Pre-tax commuter benefits (parking, transit, vanpool)
• Legal assistance plan
• Supplemental coverage options: critical illness, accident, and hospital indemnity insurance

Offered compensation: $85,000/yr - $95,000/yr