What are the responsibilities and job description for the Tow Truck Operator (Wrecker or Rollback) – Full-Time **JACKSONVILLE position at Gray's Towing?
*****MUST LIVE IN JACKSONVILLE AREA FOR THIS POSITION*****
About Us:
Gray’s Towing is the area's largest family-owned and operated towing company, serving Eastern North Carolina for over 50 years. We are proud to operate in the top 1% of towing companies nationwide, with award-winning service and a commitment to excellence. Our team delivers professionalism, reliability, and outstanding customer care on every call.
Position Overview:
We are hiring a Rollback or Wrecker Operator to handle light-duty towing and roadside assistance calls. This is a full-time or part-time, hourly position with opportunities for commission and monthly bonuses.
You will be responsible for:
- Responding to dispatch calls for accidents, breakdowns, and roadside assistance
- Towing light-duty vehicles and equipment
- Performing tire changes, jump starts, battery installations, lockouts, and winch-outs
- Completing service documentation and accepting payments
- Delivering courteous, professional service to customers in stressful situations
Schedule & Compensation:
- Full-time or Part-time role with alternating weekends, nights, and holidays
- Hourly pay commission monthly bonuses
- PTO available after 90 days of continuous employment
- Medical benefits other than Aflac are not offered at this time
Requirements:
- At least 21 years of age
- Valid NC Driver’s License with a clean driving record
- Must pass a drug screening (pre-employment and random)
- Clean criminal background (no felony or misdemeanor charges)
- Must be eligible for military base access
- Physically able to lift up to 50 pounds
- Strong communication and customer service skills
- Basic mechanical knowledge of vehicles
- Prior towing or roadside assistance experience is a plus, but not required
- CDL is not required for this position
Join Our Team
At Gray’s Towing, we’re proud of our legacy and the trust our community places in us. If you're reliable, professional, and ready to help people in their time of need, we’d love to meet you.
Pay: $16.50 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $20