What are the responsibilities and job description for the SALES ASSISTANT/FRONT DESK - KWTX position at Gray Local Media, Inc?
About Gray Media:
Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 47 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.
About KWTX:
KWTX-TV News 10 is the dominant television station in the Waco-Temple-Killeen market in the Heart of Texas. With the CBS, CW, Telemundo and MeTV affiliates, KWTX is the leader in TV and digital marketing solutions. A start-of-the-art facility gives team members the ability to showcase their award-winning content.
Job Summary/Description:
KWTX-TV is seeking a full-time Sales Assistant/Front Desk professional to join our team. The ideal candidate is organized, detail-oriented, and thrives in a collaborative environment. This role involves working closely with our sales team and serving as the primary point of contact for viewers and clients visiting or calling the television station. A positive demeanor and the ability to work efficiently with colleagues and clients are essential.
Duties/Responsibilities include, but are not limited to:
• Answering incoming calls and warmly greeting station guests
• Collaborating effectively with managers, coworkers, and clients to deliver exceptional service
• Daily reconciliation of completed logs for billing purposes
• Order entry into the WideOrbit Traffic system
• Providing administrative support to the General Manager, Director of Sales, Sales Managers, and Media Executives
• Assisting with accounting tasks and supporting the office manager as needed
• Performing other support duties as required
Qualifications/Requirements:
• Previous sales support/clerical experience in an office setting
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Strong computer skills
• Willingness to learn, accept feedback, and adapt to new tasks
• Customer service experience with excellent interpersonal communication skills
• Exceptional attention to detail, time management, and organizational abilities
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Capable of working independently while also contributing to a team environment
• Dependable, punctual, and maintains a professional appearance
• Upholds a high level of confidentiality
• Must possess a valid driver's license, good driving record, and auto insurance
If you feel you’re qualified and want to work with a great group of people, go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references
Additional Info:
Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment at every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Gray’s employees' ability to perform their job duties may result in discipline, up to and including discharge.