What are the responsibilities and job description for the DIRECTOR - ENTERPRISE APPLICATIONS & CLOUD PLATFORMS - TECH position at Gray Local Media, Inc?
About Gray Media:
Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group, with 47 markets, and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies and the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.
Job Summary/Description:
Gray Media is seeking an experienced IT leader to assume long-term ownership of the organization's Oracle Fusion ERP, EPM, and OCI platforms following go-live. This role is responsible for production support, service management, enhancement planning, and ongoing innovation to ensure stable operations and continuous business improvement. The ideal candidate brings strong enterprise application leadership and will serve as the primary internal owner of these platforms, managing internal teams and external partners to deliver reliable service, strong governance, and continuous business value.
Duties/Responsibilities include, but are not limited to:
• Own the ongoing strategy, support model, and operational performance for ERP, EPM, and OCI environments after go-live.
• Lead day-to-day application maintenance, incident management, problem resolution, service requests, and production support.
• Establish and manage a sustainable post-go-live operating model, including roles, governance, escalation paths, SLAs, and vendor support structures.
• Serve as the primary IT partner to Finance and business stakeholders for platform stability, enhancements, and roadmap prioritization.
• Drive continuous improvement and innovation across enterprise platforms, identifying opportunities to automate processes, improve reporting, strengthen controls, and increase user adoption.
• Oversee release planning, patching, regression testing, environment management, and change control across ERP, EPM, and OCI.
• Manage third-party providers, AMS partners, and Oracle-related vendors to ensure quality support and cost-effective service delivery.
• Lead issue triage and resolution for integrations, data flows, security/access, performance, and upstream/downstream dependencies.
• Ensure strong platform governance across security, compliance, audit readiness, business continuity, and disaster recovery.
• Partner with architecture, infrastructure, cybersecurity, and business teams to maintain a scalable and secure cloud platform foundation.
• Build and develop an internal team responsible for application support, administration, vendor management, and enhancement delivery.
• Define and track KPIs for service quality, backlog management, system availability, incident trends, enhancement throughput, and business satisfaction.
• Support planning cycles, financial close processes, forecasting, and other critical business events dependent on ERP/EPM platform performance.
• Own transition from implementation to steady-state support, including knowledge transfer, documentation, support readiness, and hypercare exit.
Qualifications/Requirements:
Required Qualifications:
• Bachelor’s degree in Information Technology, Business, Finance, Computer Science, or related field.
• 10 years of progressive IT experience, including leadership of enterprise applications or business platforms.
• 5 years of experience supporting or leading Oracle ERP / EPM / cloud platform environments in production.
• Strong experience with Oracle Fusion ERP, Oracle EPM, and/or Oracle Cloud Infrastructure (OCI).
• Proven success leading post-implementation support, application operations, and continuous improvement for large-scale enterprise systems.
• Experience establishing support models, governance structures, service management processes, and vendor management practices.
• Strong understanding of integrations, security/access controls, release management, testing, and environment strategy.
• Experience leading cross-functional teams and working closely with Finance, Accounting, Planning, and IT stakeholders.
• Strong communication skills with the ability to engage both executive leaders and technical teams.
Preferred Qualifications
• Experience leading transition from implementation partner ownership to in-house IT ownership.
• Knowledge of ITIL, service management, incident/problem/change management disciplines.
• Experience with Oracle quarterly releases, cloud operations, and enhancement backlog prioritization.
• Exposure to finance transformation, planning, and budgeting processes, close optimization, or enterprise reporting.
• Prior experience in a multi-vendor or managed services environment.
• PMP, ITIL, Oracle certifications, or relevant cloud certifications preferred.
If you feel you’re qualified and want to work with a great group of people, go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references
(Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal)
TECH-TV/Gray Media is a drug-free company
Additional Info:
Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.