What are the responsibilities and job description for the Front Desk Receptionist position at Gray Chiropractic?
Company Overview
Gray Chiropractic is a small, family-owned chiropractic clinic dedicated to helping our community live healthier, pain-free lives. We’ve built a loyal patient base by providing personalized care, a welcoming environment, and a genuine commitment to wellness.
As a family business, we value trust, compassion, and connection—not only with our patients but within our team. We believe that a positive, supportive workplace leads to better care and a better experience for everyone.
Summary
Gray Chiropractic is looking for a friendly, reliable, and organized Front Desk Receptionist to be the welcoming face of our clinic. As the first point of contact for patients, you’ll play a key role in creating a positive and professional experience from the moment they walk in or call our office.
This position involves a mix of administrative support and customer service, including scheduling appointments, handling phone calls, managing patient check-ins and check-outs, and maintaining accurate records. You’ll work closely with our small, tight-knit team to ensure the office runs smoothly and patients feel cared for and respected.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage patient communications (phone calls, emails, online chats, etc.) and handle patient inquiries effectively.
- Monitor and maintain patient charts.
- Prepare forms for patients prior to their visit.
- Assist with collecting patient balances.
- Ensure the front desk area is organized and welcoming for patients.
- Assist in other departments when needed
Requirements
- Proven experience in a receptionist or administrative role, preferably in a healthcare setting.
- Strong time management skills with the ability to multitask effectively.
- Excellent customer service skills with a friendly demeanor.
- Familiarity with Windows 11 and basic office software.
- Willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
Office hours are Monday - Thursday, 8:30am - 6:00pm. Lunch break is 1:00pm - 2:30pm. Times can fluctuate depending on patient needs.
Mandatory Staff meetings are held on Friday mornings once a month.
If you are passionate about providing excellent customer service in a healthcare environment, we invite you to apply for the Front Desk Receptionist position at Gray Chiropractic, LLC today!
Job Type: Full-time
Pay: From $17.00 per hour
Work Location: In person
Salary : $17