Intune Administrator

What is the ultimate objective this hire will accomplish?

Provide advanced administration, support, and optimization of endpoint and mobile device management systems including Microsoft Intune, Azure/Entra ID, Active Directory, and Endpoint Configuration Manager. This role will improve endpoint reliability, automate support processes, manage application deployments, strengthen device compliance/security, and serve as a senior escalation point for complex end-user support issues across enterprise environments.

Day 2 Day of this role?

• Manage and support enterprise endpoint environments across Windows, Apple, Android, and mobile devices

• Administer Microsoft Intune, Endpoint Configuration Manager (SCCM/MECM), Azure/Entra ID, and Active Directory

• Build, package, deploy, and troubleshoot applications through Intune and MECM

• Perform advanced endpoint troubleshooting for laptops, phones, printers, M365, Teams, and peripherals

• Create PowerShell scripts and automation solutions for endpoint remediation and operational efficiency

• Monitor compliance, patching, security, and device health

• Handle escalated incidents and support issues from Tier 1/Tier 2 teams

• Support Azure administration and M365 environments

• Create documentation, knowledge articles, and training materials

• Analyze trends, KPIs, and recurring issues to improve support processes

Minimum experience levels and skills needed?

• Strong enterprise-level endpoint administration experience

• Hands-on experience supporting large environments with thousands of endpoints/devices

• Advanced troubleshooting and escalation support background

• Experience with enterprise application deployments and endpoint compliance management

• Strong scripting and automation experience, preferably PowerShell

• Experience supporting hybrid Microsoft environments

Required Technologies

• Intune, Active Directory and End Points at both Administration and who can also do Configuration work on either of those three skills.

• Very strong background in End User Support- Phones and laptops- Apple and Android

• Dell experiences a big plus

• Preferred is PowerShell but other scripting languages, IE, Shell, Python, Ruby, Ruby on Rails, etc.... Java C

• End Tune scripting, someone who has managed 1k users over 3-5k devices.

Minimum Years of Experience

3–5 years of enterprise-level endpoint management, systems administration, or infrastructure support experience in a large-scale IT environment.

Required technology exposure?

• Microsoft Intune / Endpoint Manager

• SCCM / MECM

• Azure AD / Microsoft Entra ID

• Active Directory Administration

• PowerShell scripting and automation

• Windows 10/11 administration

• M365 / Office 365 support

• Microsoft Teams administration

• Apple iOS/macOS and Android device support

• ServiceNow ticketing system

• Networking fundamentals (Wi-Fi, Ethernet, routing, connectivity troubleshooting)

• Patch management and endpoint security

• Dell hardware support experience