What are the responsibilities and job description for the Salesforce Automation QA – Agentforce position at Gravity Infosolutions, Inc.?
Salesforce Automation QA – Agentforce
Location: Pleasanton, CA – Local Candidates Only
Work Mode: Hybrid – 3 Days Onsite
Employment Type: Contract
Experience: 2 Years in Agentic AI / AI Agent Testing
Job Summary
We are looking for a Salesforce Automation QA Engineer – Agentforce with hands-on experience testing and automating AI Agents, Salesforce Agentforce, and LLM-powered applications. The ideal candidate should have strong QA automation fundamentals and experience validating Agentic AI workflows and behaviors.
Key Responsibilities
- Design and execute automated test cases for Salesforce Agentforce and AI Agent applications.
- Test AI/LLM agents for functionality, reliability, workflows, and expected behavior.
- Validate agent responses, prompts, tool/function calling, integrations, and outcomes.
- Develop and maintain automation scripts and regression test suites.
- Perform functional, regression, integration, and end-to-end testing.
- Identify and troubleshoot issues related to AI agent behavior, workflows, and integrations.
- Collaborate with development, QA, and product teams on test strategies and acceptance criteria.
- Document test scenarios, defects, results, and automation coverage.
Required Skills
- 2 years of hands-on experience with Agentic AI, AI Agents, or LLM-based applications.
- Experience testing Salesforce Agentforce or similar AI Agent platforms.
- Strong experience with QA Automation and automated testing frameworks.
- Understanding of LLMs, prompt testing, agent workflows, tool/function calling, and AI application testing.
- Ability to test non-deterministic AI/LLM applications.
- Experience with functional, regression, integration, and end-to-end testing.
- Familiarity with AI-assisted tools such as Cursor, Claude, GitHub Copilot, or similar tools.
- Strong analytical, troubleshooting, and communication skills.
Important: Only candidates currently local to the Pleasanton, CA area will be considered.