What are the responsibilities and job description for the Salesforce Administrator position at Gravity Infosolutions, Inc.?
Position: Salesforce Administrator
Location: Omaha, Nebraska, USA
Job Type: Hybrid – 3 days per week in office
Experience: 3–5 years of Business Systems Administration experience, including 3 years of Salesforce experience.
Key Responsibilities:
- Maintain Salesforce data and perform database/duplicate cleansing.
- Manage Salesforce tickets, system issues, and user inquiries.
- Provide end-user support and Salesforce training.
- Prepare reports and document processes and system changes.
- Support Salesforce roles, profiles, and user provisioning.
- Identify trends and recommend system improvements.
Requirements:
- Salesforce Administrator certification.
- Strong understanding of Salesforce administration.
- Ability to understand Apex, Java, JavaScript, SQL, HTML, and CSS.
- Experience with tools such as Gearset, Gong, Outreach, FormAssembly, Nintex, or Talkdesk is preferred.
- Real estate or mortgage industry experience is preferred.
- Strong organizational, analytical, and communication skills.