What are the responsibilities and job description for the Customer Service - Front Office position at Gravity Gymnastics?
Join the Gravity Gymnastics Family!
We're looking forAWESOME Customer Service Representatives (part time & full time)!
THE COMPANY
Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 1 to 14. Were all aboutfun,positive energy, andcreating lasting memories! We pride ourselves on afast-paced, family-friendlywork environment where we valueteamworkand meaningful interactions with our amazing clients. If youlove working with children, have apassion for helping others, and want to be part of something special Gravity Gymnastics is the place for YOU!
WHAT WERE LOOKING FOR
Afriendly,responsible, andenthusiasticCustomer Service Representative who loves making connections and providingtop-notch serviceto our clients.
Youll need to be someone whosorganized,compassionate, and thrives in afast-pacedenvironment. If you have apositive attitudeand are excited to learn we want to hear from you!
Must be bilingual Spanish is a major plus!
KEY SKILLS YOULL NEED
Amazing communication skills
A calm, clear, and diplomatic approach to resolving customer issues
Empathy and a good ear for understanding others
Detail-oriented with strong organizational skills
Comfortable working with numbers and basic math
Basic computer skills (Word, Excel) and familiarity with office equipment
YOUR DAY-TO-DAY
Customer Service: Answer calls, greet visitors, and help customers with their questions and needs
Sales: Help bring in new customers and cross-sell services to existing clients
Administration: Input data, prepare reports, and assist the team with daily tasks
WHAT WE OFFER
Paid Time Off (PTO) (Full-Time only)
Health, Dental, and Vision Insurance (85% paid by us for employee-only coverage!) (Full-Time only)
Simple IRA with a 3% company match
On-the-job training to help you succeed
A fun, family-oriented environment
YOUR SCHEDULE
This is afull-time positionwith a schedule of35 hours per week.
Ourbusiness hoursare:
Monday Friday:8:45 AM to 8:45 PM (all afternoons - one morning per weekday)
Saturday:8:30 AM to 1:45 PM(We occasionally host events in the afternoon)
Sunday:Closed(However, we do host special events on select Sundays, and your availability may be required on those occasions.)
COMPENSATION
Starting at$14.00 - $18.50 per hour, based on experience and education
Benefits kick in after 90 days forfull-time employees!
WHERE WERE LOCATED
Were just a 2-minute drive from theFlorida Turnpike and Red Rd., or 5 minutes fromI-75 and Miramar Parkway super convenient!
11940 Miramar Parkway, Miramar FL 33025
HOW TO APPLY
Ready to be part of theGravity Gymnastics team?
Send yourresumeandcover letterto:
joshua@gravitygymnastics.com
Then complete your job application here:
https://www.gravitygymnastics.com/employment-application
To learn more about us, check out our website: www.gravitygymnastics.com
We cant wait to meet you and welcome you to our Gravity family!
Salary : $14 - $19