What are the responsibilities and job description for the Customer Service - Front Office position at Gravity Gymnastics?
Join the Gravity Gymnastics Family!
We're looking for an AWESOME Full-Time Customer Service Representative (35 hours/week)!
THE COMPANY
Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 1 to 14. We’re all about fun, positive energy, and creating lasting memories! We pride ourselves on a fast-paced, family-friendly work environment where we value teamwork and meaningful interactions with our amazing clients. If you love working with children, have a passion for helping others, and want to be part of something special – Gravity Gymnastics is the place for YOU!
✅ WHAT WE’RE LOOKING FOR
A friendly, responsible, and enthusiastic Customer Service Representative who loves making connections and providing top-notch service to our clients. ️
You’ll need to be someone who’s organized, compassionate, and thrives in a fast-paced environment. If you have a positive attitude and are excited to learn – we want to hear from you!
️ Must be bilingual — Spanish is a major plus!
KEY SKILLS YOU’LL NEED
✨ Amazing communication skills
✨ A calm, clear, and diplomatic approach to resolving customer issues
✨ Empathy and a good ear for understanding others
✨ Detail-oriented with strong organizational skills ️
✨ Comfortable working with numbers and basic math ➕➖
✨ Basic computer skills (Word, Excel) and familiarity with office equipment ️
YOUR DAY-TO-DAY
Customer Service: Answer calls, greet visitors, and help customers with their questions and needs
Sales: Help bring in new customers and cross-sell services to existing clients
️ Administration: Input data, prepare reports, and assist the team with daily tasks
WHAT WE OFFER
Paid Time Off (PTO) (Full-Time only)
Health, Dental, and Vision Insurance (90% paid by us for employee-only coverage!) (Full-Time only)
Simple IRA with a 3% company match
On-the-job training to help you succeed
A fun, family-oriented environment
️ YOUR SCHEDULE
This is a full-time position with a schedule of 35 hours per week.
Our business hours are:
Monday – Friday: 8:45 AM to 8:45 PM (all afternoons - one morning per weekday)
Saturday: 8:30 AM to 1:45 PM (We occasionally host events in the afternoon)
Sunday: Closed (However, we do host special events on select Sundays, and your availability may be required on those occasions.)
COMPENSATION
Starting at $14.00 - $18.50 per hour, based on experience and education
Benefits kick in after 90 days for full-time employees!
WHERE WE’RE LOCATED
We’re just a 2-minute drive from the Florida Turnpike and Red Rd., or 5 minutes from I-75 and Miramar Parkway – super convenient!
11940 Miramar Parkway, Miramar FL 33025
HOW TO APPLY
Ready to be part of the Gravity Gymnastics team?
Send your resume and cover letter to:
joshua@gravitygymnastics.com
Then complete your job application here:
https://www.gravitygymnastics.com/employment-application
To learn more about us, check out our website: www.gravitygymnastics.com
We can’t wait to meet you and welcome you to our Gravity family!
Salary : $14 - $19