Mobile Crisis Team Clinician, Remote Overnight

*** Training consists of approximately 20 onsite shifts. The training schedule is developed with supervisor based on employee/trainer availability and is flexible to include evenings & weekends if needed. (No overnight shifts for training). The 20 on site shifts can be spaced out over the course of up to 2 months or can happen more quickly if the employee’s personal schedule allows. Shifts needed as follows: Seven (7) overnight shifts available 12:00am - 8:00am May work one night or multiple nights per week. Primary Responsibilities: Triages request and provide crisis intervention services throughout the community, from a variety of sources, up to 40 hours a week as scheduled. Completes a thorough assessment in partnership with other MCT member, police and collateral others for each new client to determine their needs and the best intervention possible. Demonstrates ability to work with individuals (adults and adolescents), as well as couples and families. MCT provides follow-up services to identified clients as well as family and or friends of identified client. Completes iCarol reports for all calls at the end of each call. All calls are documented before the end of shift. Provides crisis intervention counseling using a variety of interventions including: Emergency Petition, voluntary hospitalization, conflict mediation, access to resources, etc. Secondary Responsibilities: Assist MCT Program Manager, and Director of Crisis Services with projects or other tasks, as requested. Participates in program evaluation by sending surveys to recipients of service as per protocol. Represent Grassroots at health fairs and other community events, as requested. Uses counseling skills, empathetic listening and warmth to establish rapport with all callers and clients. Counselor uses the crisis intervention model with all clients as is appropriate. Communicates with peers on shift all necessary information relating to operations and client updates. Actively participates in the various formats of Crisis Team and MCT “meetings” (videos to watch, emails to read, webinars, and or face to face meetings) to ensure that up to date information is being communicated to clients. Positively contributes to the morale of peers and proactively problem solves client cases as well as systemic concerns, offering suggestions for addressing concerns. Provides training and orientation to new staff as requested in a helpful and thorough manner. Keeps workplace including MCT vehicle clean and orderly. Other duties as required/needed. Agency-wide Responsibilities: Participate in supervision, in-service training and staff meetings Maintain good working relationship with co-workers and contribute positively to group morale Complete all administrative duties including time sheets, leave requests etc. Participate in special committees or special projects as needed Use appropriate channels of communication to resolve conflicts with other staff Interact with staff, clients and visitors in professional and courteous manner. Education and Experience: Master’s degree in Social Work or other mental health related field, with professional licensure required (LCSW-C, LCPC) Two years of relevant experience in mental health service with at least 2 years in crisis intervention services, suicide prevention and intervention Possession of valid Maryland driver’s license required Knowledge of homelessness issues a plus Skills and Abilities: Excellent oral and written communication skills Presentation/training skills including small and large group presentations and trainings Ability to function successfully in an environment requiring immediate response to urgent situations Spontaneous supervision of staff in real time Knowledge of and familiarity with local and statewide community resources Knowledge of the following areas is very desirable: Crisis intervention theory, assessment skills and intervention strategies. Broad knowledge of mental illnesses. Basic knowledge of wide range of issues such as suicide, substance abuse, victimization, domestic violence, family dynamics, child abuse/neglect, and community resources. Analytical and problem-solving skills Computer skills with various software and the internet Work Conditions: Works some holiday shifts during the year Shared office space with 1 MCT Clinician Occasionally required to come in outside of regular business hours for coverage needs Must be comfortable driving various conditions (i.e., rain, night) – no transportation of clients is necessary. Eligible for Mileage Reimbursement when performing 100% Remote Overnight On-Call duties.