What are the responsibilities and job description for the Front Desk Receptionist position at Grappin Clinic?
Pay: $18.00 - $20.00 per hour
Job description:
Position Overview
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and provide administrative support across the organization.
Position Duties
- Answering incoming patient and provider calls and requests
- Completing all new patient admissions and entering it digitally.
- Verifying relevant medical history and insurance information for each patient.
- Scheduling patients for office visits.
- Answering and following up with phone and email inquiries from providers and patients.
- Addressing any patient complaints or concerns.
- Performing clerical work, such as filing, copying, or faxing.
- Complying with the regulations and policies of the facility.
- Patient data entry in EHR software.
- Other duties as assigned
- Cross train in therapies
Qualifications
- Strong organizational skills with the ability to prioritize / Multitask effectively
- Excellent data entry skills with attention to detail
- Customer service-oriented attitude with good communication skills
- Ability to proofread documents / medical charts for accuracy
- Previous experience in an administrative or clerical role is a plus
- Computer literacy. Will train on EHR Software.
- Customer service skills in a professional environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job description has been approved by the Director of Human Resources.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Work Location: In person
Salary : $18 - $20