Front Desk Receptionist

Overview
We are seeking a professional and friendly Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while ensuring the smooth operation of daily administrative tasks. The ideal candidate will possess excellent organizational skills, strong customer service abilities, and proficiency in various administrative tasks.

Responsibilities

• Welcome guests upon arrival and provide a smooth check-in and check-out experience
• Answer phone calls with proper etiquette and route inquiries to the appropriate departments
• Manage hotel reservation systems: confirm bookings, update cancellations, and adjust room assignments
• Handle guest payments and process transactions accurately, including cash, credit, and direct billing
• Respond to guest inquiries and resolve issues with a positive, solution-focused approach
• Coordinate with housekeeping and maintenance for timely room readiness and service requests
• Maintain front desk logs, shift reports, and inventory of key items (e.g., room keys, amenities)
• Upsell hotel services and amenities to enhance the guest experience
• Ensure a tidy and welcoming front desk area

✅ Requirements

• Prior experience in hospitality, hotel reception, or customer service preferred
• Strong communication and interpersonal skills, with a guest-first mindset
• Proficiency with reservation systems and hotel software (e.g., ChoiceAdvantage, Opera, SkyTouch)
• Ability to handle multiple tasks calmly and efficiently during busy shifts
• High attention to detail and accuracy in documentation and payments
• Flexibility to work mornings, evenings, weekends, and holidays as needed
• Professional appearance and demeanor

Job Type: Part-time

Pay: From $14.00 per hour

Ability to Commute:

• Thief River Falls, MN 56701 (Required)

Ability to Relocate:

• Thief River Falls, MN 56701: Relocate before starting work (Required)

Work Location: In person

Salary : $14