What are the responsibilities and job description for the Telecom Sales Assistant position at Grandship Imperium?
Grandship Imperium is redefining what sales looks like in the telecom space. As a Telecom Sales Assistant, you won’t be stuck reciting scripts or pushing cookie-cutter plans. Instead, you’ll spend your days out in the field meeting with local businesses, uncovering their biggest communication challenges, and showing them how AT&T’s technology can give them an edge. Every conversation is different, every client is unique, and every deal you close helps a business run smoother, faster, and smarter.
As the Telecom Sales Assistant, you are the go-to expert for bringing AT&T’s business services directly to local companies. In this role, you’ll spend your time visiting businesses in person, introducing them to AT&T’s latest telecom solutions, and guiding them through the decision-making process. Your focus is simple: connect with decision-makers, promote the right services for their needs, and close sales that help their business run more efficiently.
Role Requirements for a Telecom Sales Assistant:
- Serve as the first point of contact for AT&T Business clients, providing direct support and expert guidance.
- Respond to service inquiries, resolve complaints, and troubleshoot basic technical issues with professionalism and speed.
- Maintain in-depth knowledge of AT&T Business products and solutions to deliver tailored client assistance.
- Accurately document all customer interactions, updates, and service activities using internal CRM systems.
- Uphold strict confidentiality and data integrity standards while managing sensitive business account details.
- Build lasting relationships with local businesses, promoting client satisfaction and long-term loyalty.
- Spot opportunities for service upgrades or new solutions based on client needs, referring leads to sales teams.
- Share client feedback and service insights with leadership to enhance delivery and retention strategies.
- High School Diploma or GED required; Associate’s or Bachelor’s degree preferred in Business, Communications, or related field.
- 0–2 years of customer-facing experience in service, retail, or outreach; strong interpersonal skills are welcome.
Qualities That Set You Apart as a Telecom Sales Assistant:
- Strong verbal communication and rapport-building skills with diverse business clients.
- Quick, effective problem-solving in B2B customer support settings.
- Detail-oriented documentation and strict compliance with AT&T protocols.
- Professional, empathetic client service in a dynamic field-based role.
- High integrity, adaptability, and collaboration in team environments.
Job Type: Full-time
Pay: $53,126.11 - $63,979.82 per year
Work Location: In person
Salary : $53,126 - $63,980
