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Now Hiring: Dental Office Front Desk

Grandin Family Dentistry
Roanoke, VA Full Time
POSTED ON 9/28/2026
AVAILABLE BEFORE 1/25/2027

Dental Office Front Desk Associate

We are looking for a friendly, organized, and dependable Dental Office Front Desk Associate to join our team. The ideal candidate enjoys working with people, has excellent communication skills, and can provide a welcoming experience for patients from the moment they walk through the door.

Responsibilities

  • Greet patients warmly and provide excellent customer service
  • Answer phones, respond to patient questions, and schedule appointments
  • Confirm upcoming appointments and help manage the daily schedule
  • Check patients in and out and collect copays, balances, and payments
  • Enter and maintain accurate patient information and records
  • Coordinate treatment appointments and follow-ups
  • Communicate effectively with patients, dental providers, and team members
  • Maintain an organized and welcoming reception area
  • Protect patient privacy and follow HIPAA and office policies
  • Help keep the front office running smoothly and efficiently

Qualifications

  • Previous dental office or medical front desk experience preferred
  • Dental insurance and billing experience is a plus
  • Excellent customer service and communication skills
  • Strong attention to detail and organizational skills
  • Ability to multitask in a busy office environment
  • Comfortable using computers and dental practice management software
  • Professional, dependable, and positive attitude
  • Ability to work well as part of a team

What We Offer

  • Competitive pay
  • Paid Time Off
  • 401(k) match
  • Paid Holidays
  • Employee Dental Benefits
  • Supportive and team-oriented work environment
  • Opportunities for professional growth

If you are personable, organized, and passionate about helping patients have a positive dental experience, we would love to hear from you!

Pay: From $18.00 per hour

Expected hours: 32.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Experience:

  • Dental office: 1 year (Preferred)

Work Location: In person

Salary : $18

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