Revenue Cycle Management Billing Manager

Grand Traverse Radiologists is looking for a Revenue Cycle Manager to oversee the day-to-day revenue cycle functions that support our physician practice.

This is a non-clinical, office-based role focused on revenue cycle performance, reporting and analysis, payer enrollment, vendor oversight, and issue resolution. You will work closely with our Revenue Cycle Director and serve as a key operational contact for our third-party billing partner, hospital systems, and payers.

This position manages the revenue cycle operations function and does not have direct reports.

Key Responsiblities:

• Manage day-to-day revenue cycle operations in partnership with the Revenue Cycle Director and third-party billing partner.
• Monitor revenue cycle performance, including accounts receivable, collections, denials, reimbursement, payment activity, and other key metrics.
• Develop reports, dashboards, and analysis that give leadership clear insight into revenue cycle performance.
• Analyze billing and financial data to identify trends, discrepancies, and areas requiring follow-up.
• Investigate revenue cycle issues, determine root causes, and coordinate corrective action through resolution.
• Monitor third-party billing partner performance, outstanding issues, and follow-up items.
• Manage payer and provider enrollment activities, records, deadlines, and follow-up.
• Conduct operational reviews and audits related to billing, reimbursement, denials, refunds, and payment activity.
• Coordinate escalated billing matters with the third-party billing partner and other appropriate parties.
• Serve as an operational contact for hospital systems, payers, billing partners, and internal leadership on revenue cycle matters.
• Identify and drive improvements to revenue cycle workflows, reporting, processes, and internal controls.
• Maintain clear documentation of key processes, findings, open issues, and resolutions.
• Support the Revenue Cycle Director with analysis, special projects, and other revenue cycle priorities.

Required Qualifications

• Minimum of 3 years of experience in healthcare revenue cycle, medical billing, physician practice operations, healthcare finance, or a related field.
• Associate degree in business administration, healthcare administration, finance, accounting, or a related field, or an equivalent combination of education and relevant experience.
• Strong analytical, critical-thinking, and problem-solving skills.
• Advanced proficiency with Microsoft Excel and Microsoft 365.
• Experience analyzing, validating, and interpreting financial or operational data.
• Experience developing reports, metrics, or performance analysis.
• Strong organizational and project management skills with the ability to manage multiple priorities and follow issues through resolution.
• Strong written and verbal communication skills.
• Ability to work independently and effectively with leadership, vendors, and external business partners.
• Sound professional judgment when handling confidential financial, business, and healthcare information.

Preferred Qualifications

• Bachelor's degree in business administration, healthcare administration, finance, accounting, or a related field.
• 5 years of healthcare revenue cycle, physician billing, or related experience.
• Experience working with or overseeing a third-party billing or revenue cycle partner.
• Experience with physician revenue cycle functions, including accounts receivable, denials, reimbursement, payment activity, and payer performance.
• Experience with payer and provider enrollment.
• Experience developing dashboards, management reporting, or key performance indicators.
• Experience conducting revenue cycle audits or investigating billing and reimbursement discrepancies.
• Working knowledge of HIPAA Privacy and Security requirements.

Equivalent experience, transferable skills, and strong professional character will all be considered.

Compensation & Benefits

Grand Traverse Radiologists offers competitive compensation and a comprehensive benefits package for eligible full-time employees, including:

• Medical insurance options
• Health Savings Account (HSA) eligibility
• 401 (k) Retirement plan options
• Paid time off
• Paid holidays
• Professional development opportunities
• Continuing education support

This is not a remote position. Candidates must reside in the Traverse City area or be willing to relocate.

About Us

Grand Traverse Radiologists, PC is a privately owned radiology practice providing subspecialty imaging services to hospitals, providers, and patients throughout Northern Michigan.

As a member of Strategic Radiology, GTR remains committed to a physician-led business model that emphasizes clinical excellence, strong relationships, operational accountability, and long-term sustainability.

Our work happens behind the scenes, but its impact is felt every day by the patients, providers, and communities we serve.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Please list all revenue cycle functions you have direct experience with?
• How would you rate your Microsoft Excel skills? Basic / Advanced / Expert
• This position manages revenue cycle operations and requires independent ownership of priorities, follow-up, and issue resolution, but does not have direct reports. Are you comfortable working in this type of role?
• What are your salary expectations for this role?

Location:

• Traverse City, MI 49684 (Preferred)

Ability to Relocate:

• Traverse City, MI 49684: Relocate before starting work (Required)

Work Location: In person