What are the responsibilities and job description for the Customer Service and Food Service position at Grand Traverse Pie Company?
Job Title: Customer Service Associate
Location: Traverse City , MI
Company: Grand Traverse Pie Company
Job Type: Full-time / Part-time
Job Description:
Grand Traverse Pie Company is looking for friendly, customer-focused individuals to join our team as Customer Service Associates at our Downtown Traverse City, MI location. As the face of our company, you will create a welcoming atmosphere, assist guests with orders, and ensure an exceptional dining experience. If you have great communication skills and enjoy working in a fast-paced, team-oriented environment, we’d love to have you on board!
Responsibilities:
- Greet and assist customers in a warm and friendly manner.
- Take and process orders accurately and efficiently.
- Provide menu recommendations and answer customer questions.
- Handle cash and card transactions using a point-of-sale system.
- Maintain cleanliness and organization in the dining and service areas.
- Assist in packaging pies and other baked goods for takeout and delivery.
- Work collaboratively with team members to ensure excellent service.
- Uphold company standards for food safety and sanitation.
Qualifications:
- Prior customer service or food service experience is a plus, but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexible availability, including weekends and holidays.
- Ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude, reliability, and teamwork-oriented mindset.
Benefits:
- Competitive pay based on experience.
- Employee discounts on delicious baked goods.
- Opportunities for growth and advancement.
- Supportive and friendly work environment.
Join our team and help create a welcoming experience for every guest! Apply today through Indeed or visit our Downtown Traverse City, MI location to apply in person.
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $14 - $17