What are the responsibilities and job description for the Round Table Crew Member-Day Shift position at Grand Sierra Resort?
Essential Duties And Responsibilities
Primary duties and responsibilities include, but are not limited to, the following:
Primary duties and responsibilities include, but are not limited to, the following:
- Promptly welcome all guests and ensure they receive responsive, professional, and gracious service at all times. Anticipate the guests’ needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests.
- Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing by taking food and beverage orders and inputting them into the POS system.
- Responsible for recording all financial data required by accounting and controlling the issue and return of all guest checks.
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank.
- Prepare food and beverage orders as placed in a clean and timely manner.
- Sweep floors; wipe counters; empty trash; keep side stations and storage areas clean and organized.
- Ensure all machines are cleaned properly; set up to go/pick up area including filling the condiments area.
- Maintain clean and sanitary workstations within Servsafe and GSR guidelines including but not limited to setting/resetting/cleaning tables and service counters in dining room during and after service periods.
- Responsible for taking, compiling, delivering, and putting away warehouse orders.
- Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications.
- Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow.
- Any other duties as assigned within the scope of this position.
- Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions.
- Able to identify food and beverage items and follow directions and recipes as dictated by management.
- Ability of simple reading, writing, math, and task completion skills are required.
- Must have the following skills: compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making.
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
- Must be a minimum of 16 years of age.
- Previous cashiering or food handling experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.
- While performing the duties of this job, the team member is constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling and balancing during the duration of their shift.
- Must be able to push/pull up to 50lbs occasionally.
- The team member will frequently have repetitive use of both hands and occasional light and firm/strong grasping motions as well as finger dexterity.
- Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
- The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work performed indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
- The noise level in the work environment is usually moderate.
- Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.