What are the responsibilities and job description for the Banquet Bartender - On Call position at Grand Sierra Resort?
Essential Duties And Responsibilities
Primary duties and responsibilities include, but are not limited to, the following:
Prepare and provide proper and professional beverage service to all guests and cocktail staff in a friendly, courteous and timely manner.
Input and ring-up charges for guest’s orders using the POS system. Create a check for each transaction, make and return any change as needed.
Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
Maintain proper and adequate set-up of bar on a daily basis including, before, after and during shift. Refill chemicals, hand soap containers, etc. Refill ice and beer bins, utilizing ice making machines.
Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and aid provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
Make constant contact with both internal and external guests to provide optimal guest service.
Any other duties as assigned within the scope of this position.
Knowledge/Skills/Abilities
Knowledge of serving alcohol with care and menu products.
Must be able to work in a team environment.
Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
Candidate must be able to communicate in English, both in written and oral form.
Ability of simple reading, math, writing and task completion skills is required.
Must have the following skills: following instructions and time requirement.
Flexible to work all shifts including on call/standby, holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
CERTIFICATES AND LICENSES
Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.
EDUCATION And/or EXPERIENCE
Previous experience banquet service experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, occasionally walking, reaching overhead, bending over, and crouching during the duration of their shift.
Must be able to lift/carry and push/pull up to 25lbs or less frequently, and 50lbs or less occasionally.
Team member will require frequent light with their dominant hand and occasional firm/strong grasping motions with both hands. Finger dexterity of dominant hand will be frequently required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts.
Team member may have to work in extreme heat and extreme cold as well as around moving objects and slippery surfaces.
The noise level in the work environment is usually moderate to loud.
Team Member may be exposed to odor and secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary duties and responsibilities include, but are not limited to, the following:
Prepare and provide proper and professional beverage service to all guests and cocktail staff in a friendly, courteous and timely manner.
Input and ring-up charges for guest’s orders using the POS system. Create a check for each transaction, make and return any change as needed.
Maintain cleanliness and sanitation of guest areas and equipment at all times including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
Maintain proper and adequate set-up of bar on a daily basis including, before, after and during shift. Refill chemicals, hand soap containers, etc. Refill ice and beer bins, utilizing ice making machines.
Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and aid provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
Make constant contact with both internal and external guests to provide optimal guest service.
Any other duties as assigned within the scope of this position.
Knowledge/Skills/Abilities
Knowledge of serving alcohol with care and menu products.
Must be able to work in a team environment.
Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
Candidate must be able to communicate in English, both in written and oral form.
Ability of simple reading, math, writing and task completion skills is required.
Must have the following skills: following instructions and time requirement.
Flexible to work all shifts including on call/standby, holidays, nights, and weekend hours as business needs dictate.
Must be a minimum of 21 years of age.
CERTIFICATES AND LICENSES
Must obtain and maintain appropriate licensing with the Alcohol Awareness Card.
EDUCATION And/or EXPERIENCE
Previous experience banquet service experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is constantly standing, occasionally walking, reaching overhead, bending over, and crouching during the duration of their shift.
Must be able to lift/carry and push/pull up to 25lbs or less frequently, and 50lbs or less occasionally.
Team member will require frequent light with their dominant hand and occasional firm/strong grasping motions with both hands. Finger dexterity of dominant hand will be frequently required.
Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts.
Team member may have to work in extreme heat and extreme cold as well as around moving objects and slippery surfaces.
The noise level in the work environment is usually moderate to loud.
Team Member may be exposed to odor and secondhand smoke.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.