What are the responsibilities and job description for the Teller position at Grand Rapids State Bank?
Grand Rapids State Bank is seeking a Teller to provide customers with services for a variety of routine banking transactions, including deposits, withdrawals, certificates of deposit, etc.
To perform this job successfully, the individual must be able to satisfactorily perform each essential duty listed below:
Process transactions for customers
- Evaluate customer needs and process transactions accurately, promptly and courteously
- Verify all cash that is deposited, exchanged or disbursed
- Verify identity of all customers before providing account or balance information or disbursing cash
- Maintain accurate customer records
- Process night and drop off deposits
- Thoroughly understand and adhere to the Bank's customer service expectations
- Process monetary and non-monetary transactions on customer accounts, including loans, checking and savings accounts and certificates of deposit
- Operate and balance coin machine
Seek opportunities to provide additional bank services to all customers
- Develop professional and friendly relationships with customers
- Initiate sales or referrals by identifying customer needs and recommending appropriate products and services
- Learn bank products and services to properly direct customers to appropriate department or bank representative
- Provide customers with updated information and/or brochures
- Refer an average of at least six customers per month to other departments for services and products
Maintain cash drawer following bank policy
- Balance drawer regularly and show all work on tape
- Conduct end of day balancing of cash drawer to ensure accuracy of all transactions
- Maintain adequate cash and coin supply
- Verify all cash bought and sold to vault
- Investigate and resolve drawer offages
Perform other duties as directed by management
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $20