Food & Beverage Supervisor | Benefits Included

Organization- Grand Hyatt DFW

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt DFW is seeking a motivated, service-driven Food & Beverage Supervisor to support daily restaurant and outlet operations while helping deliver an exceptional guest experience. Located inside Dallas/Fort Worth International Airport, Grand Hyatt DFW is a premier luxury hotel known for its sophisticated service, upscale amenities, and convenient location for business and leisure travelers from around the world.

Grand Hyatt DFW is an award-winning luxury hotel recognized for both guest satisfaction and workplace culture. The property has earned distinction as:

• #3 in Customer Service across Americas for all brands
• TripAdvisor Traveler’s Award 2025
• Texas’s Leading Airport Hotel 2025
• Fortune 100 Best Companies to Work For 2025
• People Companies That Care 2025
• U.S. News Best Hotels 2025
• Equality 100 Award: Leader in LGBTQ Workplace Inclusion
• AAA Four Diamond Award
  
  

These achievements reflect our commitment to outstanding guest service, colleague care, and creating a best-in-class hospitality experience.

This role is responsible for supervising front-of-house food and beverage operations, leading colleagues during service, ensuring brand and service standards are maintained, and supporting the team in creating memorable dining experiences. The ideal candidate is an engaged leader who thrives in a fast-paced hospitality environment and is passionate about service excellence, team development, and operational execution.

Key Responsibilities

• Supervise daily operations of assigned food and beverage outlet(s), ensuring smooth and efficient service.
• Lead and support colleagues during meal periods, shifts, and special events.
• Ensure all guests are greeted and served in a professional, warm, and timely manner.
• Monitor service standards, food presentation, cleanliness, and overall outlet appearance.
• Assist with opening and closing procedures, cash handling, and shift accountability.
• Partner with culinary and service teams to ensure effective communication and seamless execution.
• Address guest concerns promptly and professionally, resolving issues to ensure satisfaction.
• Train, coach, and motivate colleagues to maintain Hyatt and outlet service standards.
• Support scheduling, side work completion, inventory controls, and labor productivity goals.
• Enforce sanitation, safety, and alcohol service standards in accordance with company policy and local regulations.
• Assist management with colleague development, performance feedback, and daily shift leadership.
• Maintain strong product knowledge of menus, beverages, promotions, and hotel offerings.
• Help foster a positive, team-oriented work environment aligned with Hyatt values.
  
  

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
  
  

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• Previous food and beverage experience required; supervisory or leadership experience preferred.
• Restaurant, bar, hotel dining, or upscale service experience strongly preferred.
• Strong communication, interpersonal, and guest service skills.
• Ability to lead by example and remain calm and effective in a high-volume environment.
• Knowledge of service standards, food safety, and responsible alcohol service practices.
• Basic computer skills and point-of-sale system experience preferred.
• Flexible availability, including mornings, evenings, weekends, and holidays.
• High school diploma or equivalent required; college coursework in hospitality or related field preferred.
• High attention to detail and operational consistency.
• Ability to multitask and prioritize effectively.
• Ability to stand and walk for extended periods during shifts.
• Ability to lift and carry up to moderate weight.
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.