What are the responsibilities and job description for the PBX - Telephone Operator (Full Time) position at Grand Hyatt Indian Wells Resort and Villas?
Summary
Be part of our team as PBX - Telephone Operator at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
The hourly pay-range for this position is $17.00 - $18.00, which is the range Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on factors such as experience and education.
Benefits:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
- Medical, Dental, and Vision after 30 days of Full-Time employment
- Paid holidays, vacation and sick leave
- Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
- Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
- Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
- Teaching hotel where you can learn from some of the best in the business
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
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Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills
- Ability to sit for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Proficient in basic computer skills
- Customer service experience preferred
Benefits:
Health Insurance, Employee Discounts, Vacation & Paid Time OffSalary : $17 - $18