Retail Manager Mackinac Market

Property Description

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!

Overview

This is a seasonal position from April thru October 2026. Housing provided. 

We are seeking an experienced and motivated Retail Store Manager to oversee daily store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate is a strong leader with a passion for retail, team development, and operational excellence.

Key Responsibilities:

• Manage and supervise store operations, including opening and closing procedures
• Lead, train, and motivate a team of retail team members to achieve sales targets
• Monitor sales performance and implement strategies to increase revenue
• Ensure high levels of customer satisfaction through excellent service
• Maintain store appearance, merchandising standards, and inventory accuracy
• Handle customer concerns and resolve issues professionally
• Oversee scheduling, payroll, and staff performance evaluations
• Ensure compliance with company policies and procedures

Qualifications

Previous cash handling experience.

· 2-3 years of prior retail/hotel experience.

· Sufficient grade math skills required.

· Ability to communicate effectively with the public and other employees.

· Read, write and speak English fluently.

· Proficient computer skills, with knowledge of Micros and Excel preferred.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.