Line Quality Manager

Grand Design RV is currently looking for a Line Quality Manager. As a Grand Design team member in this role, you will be responsible for ensuring Grand Design RV's Product quality through inspection and reporting quality attributes along with improving performance by working with manufacturing to discover root causes and applying corrective actions.

Our Story

Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO).

"We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.

That's our story and our journey. What's yours?

If you like working in a fast-paced environment, connect with purpose, execute with excellence, and are ready to transform the road ahead, we welcome you to begin your journey by applying today!

Key Areas of Responsibility

• Monitors performance of quality control systems to ensure effectiveness and efficiency.
• Implement processes designed to identify, correct, and eliminate product defects (test, inspection, RCCA/8D, work design, etc.).
• Understand and apply standard operating procedures and quality assurance manuals.
• Lead, supervise, and support online quality control inspectors, systems testers, and electrical inspectors.
• Maintain correct staffing levels for production inspection.
• Regularly participate in product audits, staff meetings, and product development meetings.
• Work closely and collaborate with plant managers, product managers, group leaders, line workers, codes and compliance, testing auditors, and offline PDI teams to ensure objectives are effective and met.
• Understand and execute quality performance reporting tools.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
• Communicate with supply chain team on vendor supplied/issues.
• People Development

Education & Experience

• BS Degree with 5 years of related work experience preferred.
• Leadership/Management experience required, minimum of 2 years.
• Electrical, Plumbing, and LP equipment experience.
• Strong analytical and problem-solving skills (8D, A3, 5Ys, etc.) preferred.
• Strong verbal and written communication skills.
• Microsoft Office Suite (Excel, Outlook, Word, PowerPoint) required.
• RV Industry or commercial vehicle knowledge or background preferred.

Physical Demands

• Will be out on the production floor 70-90% of the time.
• May need to lift, push, pull, between 30-60lbs.
• On occasion this role may be utilized to substitute in times of team member(s) absences (online QCs/testers, other managers)
• Some travel may be required, 5-10% of the time.
• Able to work early and flexible hours.

Our Core Values

• Gratitude - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place.
• Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships.
• Accountability - Holding each other to the highest expectations in all we say and do.
• iNnovation - Striving to be industry-leading with our people, processes, and products.
• Drive - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers.

At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations.

Leadership Expectations:

• Connect with Purpose
  • Be inclusive; seek out different perspectives.
  • Focus on the Customer; put yourself in the customer's shoes.
  • Communicate Clearly; say what needs to be said and listen.
• Execute with Excellence
  • Explore Possibilities; ask, "What if?" and embrace new ideas.
  • Set Direction; prioritize, plan, and align; balance thinking and action.
  • Drive Results; get the right things done; work with a sense of urgency.
• Build the Future
  • Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
  • Navigate Change; be agile and flexible; take on new challenges.
  • Inspire Growth; help each other improve; commit to personal development.

If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits:

• Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
• Health Savings Account (HSA)
• 401(k) with match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Holiday and Vacation Pay

Grand Design is an Equal Opportunity Employer.