What are the responsibilities and job description for the Dispatcher position at Grand Canyon Resort Corporation?
Benefits:
Position: Dispatcher
Department: Airport Rescue Firefighting (AARF)
Classification: Non-Exempt
Salary Range: NE3W
Supervisor: Airport Manager and/or EMS Manager
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Coordinates all police, fire, ambulance and other emergency requests, relaying instructions to the appropriate response unit. Receives calls from the public or staff related to criminal activity, fire or medical emergencies and broadcasts orders to security, police and fire/emergency services units. Communicates with incoming air traffic and handles communications with aircraft parking and ground taxi activity. Interprets and prioritizes incoming and outgoing information by radio, phone, verbal or in writing in an accurate manner. Transmits and receives messages from security, police, fire department, other law enforcement entities, emergency medical services and Tribal agencies. Records calls, broadcasts and complaints received.
Knowledge and Abilities:
Environment which requires sitting for long periods of time. Required to be able to lift up to 25 lbs. Must be able to communicate using various means and may have to visually access situations. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B
- 401(k)
- Free uniforms
- Paid time off
Position: Dispatcher
Department: Airport Rescue Firefighting (AARF)
Classification: Non-Exempt
Salary Range: NE3W
Supervisor: Airport Manager and/or EMS Manager
Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.
Position Summary:
Coordinates all police, fire, ambulance and other emergency requests, relaying instructions to the appropriate response unit. Receives calls from the public or staff related to criminal activity, fire or medical emergencies and broadcasts orders to security, police and fire/emergency services units. Communicates with incoming air traffic and handles communications with aircraft parking and ground taxi activity. Interprets and prioritizes incoming and outgoing information by radio, phone, verbal or in writing in an accurate manner. Transmits and receives messages from security, police, fire department, other law enforcement entities, emergency medical services and Tribal agencies. Records calls, broadcasts and complaints received.
Knowledge and Abilities:
- Ability to communicate effectively both orally and in writing. Ability to give clear, concise directions, be easily understood and record and generate reports accurately.
- Ability to function calmly and stay focused in crisis or emergency situations.
- Ability to monitor and handle multiple conversations and interpret and prioritize incoming and outgoing information.
- Ability to perform mathematical calculations, adding, subtracting, dividing and multiplying whole numbers, fractions and decimals.
- Ability to read maps and give location directions.
- Knowledge of two-way radio communications. Working knowledge of emergency response systems on property.
- Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.
- Knowledge of Grand Canyon West locations and operations.
- Coordinate all police, fire, ambulance and other emergency requests, relaying instructions and directions to the appropriate response unit.
- Receive calls from the public or staff related to criminal activity, fire or medical emergencies and broadcast orders to security, police and fire/emergency services units.
- Interpret and prioritize incoming and outgoing information by radio, phone, verbal or in writing in an accurate manner.
- Communicate with incoming aircraft and handle on the ground communications for aircraft taxi and parking instructions.
- Transmit and receive messages from security, police, fire department, other law enforcement entities, emergency medical services and Tribal agencies. Record calls broadcasts and complaints received.
- Train in aircraft rescue and firefighting procedures.
- Relay instructions or questions and maintain contact with remote units.
- Prioritize incoming and outgoing information accurately and handle multiple conversations.
- Perform other work-related duties as assigned.
- Good oral and verbal communication skills.
- Valid Driver’s License with clean driving record preferred.
- High School Diploma or GED.
- Prior Dispatch experience preferred.
- Preference given to Hualapai Tribal members.
Environment which requires sitting for long periods of time. Required to be able to lift up to 25 lbs. Must be able to communicate using various means and may have to visually access situations. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location.
Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B