What are the responsibilities and job description for the valet runner position at Grand Beach Hotel Surfside?
Position: Valet Runner
Department: Valet Department
Job Summary
We are looking for an energetic, friendly valet attendant to park cars for our establishment. The valet's responsibilities include greeting guests, helping to unload luggage, parking cars carefully, and returning vehicles quickly when guests are ready to leave.
To be successful as a valet, you must have the stamina to stand for extended periods of time while remaining vibrant and friendly. A great valet has excellent driving skills and good customer service skills.
Job Specifications
Valet Requirements:
- A valid driver's license.
- No prior traffic offences.
- Neat appearance and upkeep of uniform.
- Excellent customer service skills.
- High School diploma or equivalent
- Excellent observation, communication, guest service, and report-writing skills
- Minimum one year of previous experience in a large convention hotel environment
- Ability to speak, read and write English fluently
- Able to work a flexible schedule, including weekends and holidays
Job Duties
Job Specific
- Greeting guests of the establishment.
- Assisting with unloading guests' luggage.
- Parking cars safely.
- Retrieving cars for guests in a timely manner.
- Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.
- Greet all guests arriving and departing from the hotel with their vehicle needs
- Park vehicles while following Standard Operating Procedures set by hotel standards
- Complies with hotel standards, policies, and rules
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow Team Members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Within the first 30 days, must be able to perform to standard all activities on the New Hire