Builder Sales Associate - Indianapolis Market

Grand Appliance and TV is hiring for a Builder Sales Associate to support our growing Indianapolis market!

Position Description

The Builder Sales Associate is a high-impact, revenue-driving role responsible for both capturing new builder business and cultivating lasting partnerships. Success in this position comes from combining aggressive business development with exceptional relationship management to fuel long-term growth in the Builder Sales segment.

Essential Functions

• Own and aggressively grow an individual book of business within the builder, contractor, and project-based appliance sales segment
• Serve as both a hunter and a farmer — relentlessly pursuing new builder opportunities while strategically expanding long-term partnerships with existing accounts
• Hunt for new business through proactive prospecting, cold outreach, networking, jobsite visits, and consistent pipeline development
• Drive market expansion by identifying emerging builder projects, targeting high-potential accounts, and converting opportunities into loyal customers
• Farm and deepen relationships with established builder partners by delivering exceptional service, trusted expertise, and repeatable project success
• Become a go-to resource for builders by managing accounts with a long-term, relationship-first mindset that fuels retention and recurring revenue
• Achieve and exceed assigned sales volume and profitability goals through a balanced approach of new account acquisition and account growth
• Manage the full sales cycle from initial opportunity through contract pricing, quoting, ordering, and final project execution
• Execute manufacturer sales programs and pricing initiatives designed to win targeted builder business segments
• Partner directly with builders, project managers, and job site decision-makers to ensure product specifications, schedules, and project needs are met with precision
• Coordinate closely with delivery and installation teams to ensure seamless execution, jobsite readiness, and an outstanding customer experience
• Utilize builder-specific processes such as contract pricing forms, ordering matrices, project delivery guidelines, and punch lists to create consistency and trust
• Act as the primary relationship owner and problem-solver — resolving concerns quickly, managing expectations, and protecting long-term partnerships
• Participate in product training, customer events, and builder-focused sales initiatives to strengthen expertise and visibility in the marketplace
• Maintain strong awareness of competitive offerings, industry trends, and local builder market dynamics
• Additional tasks and projects as needed

Requirements

• Must have proven business-to-business sales experience with success independently managing and growing accounts
• Demonstrated ability to win new business while also retaining and expanding established customer relationships
• Strong hunter mentality: driven, competitive, and comfortable building a pipeline from the ground up
• Strong farmer mentality: relationship-focused, service-minded, and committed to long-term customer success
• Appliance industry or builder/construction sales experience preferred, but not required
• Ability to manage conflict, change, and multiple personality types with professionalism and confidence
• Skilled negotiator with clients, vendors, and internal teams to reach mutually beneficial outcomes
• Highly organized with the ability to manage multiple active projects, deadlines, and customer priorities simultaneously
• 4-year college degree preferred

Benefits

• Competitive compensation and commission structure
• Comprehensive benefits package including a 401(k) match
• Opportunities for professional development and growth
• Supportive and collaborative work environment within a family-owned business

Specified Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Competitive Wages, Benefits, and Growth Opportunities

We understand that our employees are the backbone of our success, and we are committed to providing them with competitive wages and comprehensive benefits packages. We believe in investing in our team members, nurturing their talents, and offering opportunities for personal and professional growth within our company. When you join Grand Appliance and TV, you become part of a supportive and collaborative work environment that values your contributions and empowers you to reach your full potential.

Our Mission: Serving Customers for a Lifetime

At Grand Appliance and TV, our mission is clear and unwavering: we are dedicated to serving our customers for a lifetime. This commitment extends beyond providing exceptional appliances; it's about building lasting relationships based on trust, integrity, and outstanding service. We believe that our customers deserve nothing less than the best, and we strive to exceed their expectations at every turn.

Grand Appliance and TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees